Service Advisor

Job Description

Job Description

L.A. Fleet Care – Sun Valley, CA
Pay: $24.00–$30.00 per hour
Schedule: Full-Time | Monday–Friday

Join a Growing Fleet Maintenance Team

L.A. Fleet Care is seeking an organized and customer-focused Service Advisor to support our growing fleet maintenance and repair operation.

This position plays a critical role in coordinating communication between customers, technicians, drivers, and fleet management systems to ensure efficient shop operations and excellent customer service.

Responsibilities:

• Create, manage, and close repair work orders.
• Prepare repair estimates and communicate recommendations to customers.
• Coordinate daily shop scheduling and workflow.
• Maintain communication with fleet customers and drivers regarding repair status.
• Ensure accurate documentation of repair history and service updates.
• Support prioritization of repairs and efficient shop operations.
• Process invoices and completed repair orders.
• Utilize fleet management systems and repair portals such as Wheels, Holman, Auto Integrate, or similar platforms.
• Build strong relationships with customers and internal technicians.

Qualifications

Required:

• Previous customer service, service advisor, or service writer experience.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Basic understanding of automotive or diesel repair processes.
• Professional written and verbal communication skills.
• Strong attention to detail and administrative skills.

Preferred:

• Experience in a diesel repair or fleet maintenance environment.
• Experience using fleet management systems or repair portals.
• Bilingual English/Spanish skills are a plus.

Benefits:

• Family-owned, team-oriented company.
• Stable Monday–Friday schedule.
• Paid vacation.
• Paid holidays.
• Paid sick leave.
• Growth opportunities within fleet operations.
• Clean and organized work environment.
• Supportive management and technician team.

Why Join L.A. Fleet Care?

L.A. Fleet Care is committed to providing dependable fleet maintenance services throughout Southern California. As we continue to grow, we are looking for team members who value professionalism, teamwork, and exceptional customer service.

Apply Today
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