Business Analyst - Workforce Development Software

Business Analyst – Workforce Development Software Summary Own discovery and requirements for a workforce development SaaS platform (WIOA case management, labor exchange, services, outcomes, reporting). Translate program and policy needs into build‑ready user stories and support delivery through UAT and go‑live. Responsibilities Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow‑up). Write clear user stories, acceptance criteria, process maps, and configuration/business rules. Partner with Product, Engineering, and QA to design solutions, clarify scope, and manage requirements changes. Support integrations and data mapping (imports/exports, APIs) and reporting requirements. Plan and execute UAT with customers; triage defects and validate fixes. Requirements 2+ Years in workforce development with program domain knowledge (WIOA, labor exchange, eligibility, intake, reporting, performance). Strong facilitation and documentation skills; can turn complex processes into testable requirements. Experience with project and grant performance, building repeatable financial operating models for compliance‑heavy projects. Client‑facing deliverables: partner with QA to deliver accurate, audit‑ready financials. Lead monthly close and quarterly reporting activities, creating predictable outcomes with a clear narrative. Strengthen controls and compliance while maintaining fast business momentum. Translate tradeoffs into decisions—forecasting, scenarios, recommendations to guide direction. Cross‑functional problem‑solving with operations and client‑facing teams before issues become escalations. Help position the team for growth and future expansion. Why Join Us We change lives. We’re growing quickly and need leaders who want real ownership and impact. We’re serious about outcomes but have fun making them happen. Big enough to be interesting, small enough that your work changes the company. Who You Are You’re fluent in the numbers and comfortable with the messy middle of scaling fast. You can move from deep analysis to executive conversation without missing a beat. You’re hands‑on when needed, but you’re always building people, processes, and tools. You simplify complicated things and build systems to keep them simple. You anticipate communication before it’s needed and always know your audience. You’re calm, direct, and you follow through. How We Work High trust, high accountability. We obsess about our customers. We value action over perfection, and iterate to get better every day. Equal Opportunity Employer Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements Employment is contingent upon successful completion of a background check, including criminal, prior employment, and education verification. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. #J-18808-Ljbffr Careertea