Response Officer I (Evenings) - Protective Services - OFMD

Response Officer I (Evenings) - Protective Services - OFMD Washington University Medical Campus Apr 15, 2026

$39K - $60K

Scheduled Hours 40 Position Summary The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus. OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations. As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. Serves as an unarmed, back‑up/assistant to Response Officer II or Lead Officer when responding to life safety and protection of property, and emergency and non‑emergency incidents on campus. Includes rendering emergency medical assistance or general first aid. Enforces University policy/procedures and criminal law. May be assigned to vehicle or foot patrol, as part of a unified team. Must be prepared to handle a variety of complex, ever‑changing situations. Needs to be able to utilize a variety of tools and techniques to resolve situations and accurately and thoroughly record information for the official University record. Job Description Primary Duties & Responsibilities Responds or reacts as a team member to emergency and non‑emergency incidents (medical, law enforcement, injury/accident, etc.) on campus. Takes action, or makes notes for follow‑up, of any safety and security issues. Provides Emergency Management support during larger‑scale incidents. When not on assignment, patrols the University properties. Receives/compiles information for incident reports and conducts initial and follow‑up investigations, as assigned, under the direction of an RO II or Lead Officer. Conducts building checks which include checking access control devices, door locks and proactively looking for any possible safety or security hazard. Uses problem‑solving skills to resolve issues found during building checks. Provides necessary follow‑up (transports to the medical facility, notifies proper authorities, and undertakes any other necessary coordination) for faculty, staff, students, and visitors after immediate resolution of an incident. Assists Medical Center personnel and visitors with directions and provides escorts when requested. Partners with customers in assigned geographical areas and assists them in resolving multi‑department issues. May serve as an instructor for skills training and certifications. Takes possession of found property, attempts to locate the owner, and secures property according to established procedure. Enforces parking regulations and provides support to the Transportation Office as needed. Performs other duties as assigned. Working Conditions Job Location Normal office environment Requires extensive safety training Exposure to blood‑borne pathogens Exposure to chemicals Exposure to animals Occasional lifting (25 – 50 lbs.) Alternative work schedule as a regular part of the job (on‑call, shifts, evening, weekends) Physical Effort Typically sitting at a desk or table Typically standing or walking Typically running or climbing Typically bending, crouching, and stooping Repetitive wrist, hand or finger movement Ability to move to on and off‑campus locations Dust, dirt, grease, or other disagreeable elements Equipment Operate motor vehicle The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education High school diploma or equivalent high school certification or combination of education and/or experience. Certifications / Professional Licenses St. Louis Metropolitan Security License — St. Louis City/St. Louis County. St. Louis Metropolitan Security License — within 30 days of hire. St. Louis City/St. Louis County. Work Experience Officer In An Academic Or Other Professional Environment (1 Year) Skills Not Applicable Driver's License A Class E (MO) or Class D (IL) license and a good driving record are required for this position. More About This Job Required Qualifications (repeat) Ability to obtain and maintain a St. Louis Metropolitan Security License within 30 days of hire. Must obtain and maintain a Missouri Class E or Illinois Class D Driver’s license within 30 days of hire. Obtain and maintain certification for Taser, OC Spray, Collapsible Baton, and Handcuffs. Applicants with a security license may already have these endorsements listed on their license and will be required to transfer to WashU. We have trainers who will assist those who need to get a specific endorsement for Private Security. If no previous departmental psychological assessment has been completed by the individual, a psychological assessment will be necessary for this position. Preferred Qualifications Education Bachelor's degree - Criminal Justice Certifications / Professional Licenses Crisis Intervention Team (CIT) - CIT International, Emergency Medical Technician - Basic (EMT‑B) - Missouri Department of Health & Senior Services Work Experience Security Officer In A Professional Security Organization (2 Years) Skills Computer Literacy, Customer Service, Handcuffing, Law Enforcement Training, Military Training, Oral Communications, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork, Working Independently, Written Communication Grade

G07-H

Salary Range $19.29 - $29.91 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre‑Employment Screening All external candidates receiving an offer for employment will be required to submit to pre‑employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U‑Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status or genetic information. #J-18808-Ljbffr Dormont Manufacturing Co