Commercial Director

Exceptional Hospitality Starts with YouThe location for this position virtual/remote (within the U.S.)This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Commercial Director for the Waldorf Astoria Los Cabos Pedregal, you're not just leading Sales, Marketing, Revenue Management, and Business Development strategies. Reporting to the General Manager, you will develop a commercial strategy across all market segments and distribution channels to maximize the hotel's revenue, profitability, and market share.What you'll do during a typical day:Manage commercial strategy. Develop and implement integrated commercial strategies across all revenue streams, including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and SpaLead pricing and forecasting strategy: Oversee revenue management practices, including pricing, rate strategies, demand forecasting, and business reviews, to improve revenue across all segmentsAlign sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and guide demandCultivate a high-performing team: Promote engagement and retention through performance management, professional development, and recognition programsLead the hotel's commercial strategy: Oversee Sales, Marketing, Revenue Management, Reservations, and Business Development responsibilities to lead overall commercial performanceIncrease revenue and market share: Develop commercial strategies that maximize revenue, profitability, and competitive positioning across all segmentsAnalyze market opportunities: Monitor market trends, competitor activity, customer insights, and demand patterns to identify opportunities for growth and business expansionOversee commercial performance: Review commercial Indicators, forecasts, budgets, and business plans to ensure achievement of revenue and profitability targetsRepresent the Resort, Brand and Company: Act as an important ambassador for the Resort within the market, strengthening brand presence and identifying new business opportunitiesHow you'll collaborate with others:Maximize revenue and profitability: Partner with General Manager and Finance to ensure commercial decisions support revenue goals, improve cost of sales, and deliver profit and margin targetsStrengthen partner relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial valueDevelop and inspire teams: Coach, mentor, and support Sales, Marketing, Revenue, and Reservations teams while promoting a culture of accountability, engagement, and continuous improvementProjectsyou'll take ownership of:Portfolio-level revenue strategies in consideration of Hilton SOPs and RMCC governanceHigh-quality analysis supporting pricing, inventory, displacement, and overbooking decisionsAccurate forecasts, budgets, and performance reporting using Hilton systemsWhat It Takes to Make the StayYou have these minimum qualifications:Ten (10) years of hotel/resort sales and marketing leadership experienceThree (3) years of experience leading Revenue ManagementExperience managing independent and luxury resortsTravel up to 30% of the time nationally and internationallyIt would be useful if you have:Local market knowledgeExperience collaborating with other hotel/resort employees, managers and directors to ensure teamwork; also work with any “partners” (i.e. Public Relations Firm) as an extension of resort/hotel teamGeneral knowledge of contract lawsDelphi and others digital sales toolsExperience presenting strategic plans to senior executives and partner groupsExperience collaborating within complex, matrixed organizationsExposure to Marketing, E-Commerce, and Finance responsibilitiesHow We'll Help You ThriveAt Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)Generous paid time off (PTO) – Recharge, relax, and take time for what matters mostHealth & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family coveredFinancial security for your future – Our retirement plans make it easier to save for what's next*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $190,000 - $255,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), consistent with other team members at the same level and/or position within the Company.Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. Full timePosting Date: 2026-07-27