Patient Care Coordinator for Home Healthcare

Job Description

Job Description

? Patient Care Coordinator – Home Healthcare

At Peace Healthcare Agency is looking for an experienced and highly organized Patient Care Coordinator to join our growing home healthcare team.

If you have a strong background in home healthcare, patient care coordination, caregiver scheduling, and client services , we want to hear from you!

? Make an Impact Every Day

As a Patient Care Coordinator, you will play an essential role in making sure our patients receive reliable, compassionate, and well-coordinated care in the comfort of their own homes .

You will serve as an important link between patients, families, caregivers, healthcare professionals, and our agency , helping ensure that care needs are addressed and services run smoothly.

? Key Responsibilities

• Coordinate and monitor home healthcare services for assigned patients.

• Communicate regularly with patients, families, caregivers, and healthcare professionals.

• Coordinate caregiver schedules and help ensure appropriate coverage for patient shifts.

• Respond promptly to caregiver call-offs, schedule changes, and urgent staffing needs.

• Follow up with patients and families regarding satisfaction, concerns, and changes in care needs.

• Communicate patient needs and updates to the appropriate clinical or administrative team members.

• Maintain accurate and timely patient and caregiver documentation.

• Track schedules, service hours, care updates, and follow-up requirements.

• Assist with new patient intake and coordination of services when needed.

• Identify and escalate changes in a patient's condition or care needs to the appropriate personnel.

• Help resolve patient, family, and caregiver concerns professionally and promptly.

• Maintain patient confidentiality and comply with HIPAA, agency policies, and applicable regulations.

• Work collaboratively with the intake, staffing, clinical, and administrative teams.

⭐ What We're Looking For

Experience is REQUIRED. We are specifically seeking a candidate with prior experience in home healthcare, home care, patient care coordination, caregiver coordination, scheduling, intake, or a closely related healthcare role.

The ideal candidate is:

• Experienced in the home healthcare/home care industry

• Highly organized and detail-oriented

• Comfortable coordinating multiple patients and caregivers

• Excellent at communication and follow-up

• Able to handle last-minute changes and urgent staffing situations

• Compassionate and patient-focused

• Professional when communicating with patients, families, and caregivers

• Able to multitask in a fast-paced environment

• Comfortable using computers, scheduling systems, EMR/EHR, and other office technology

• Knowledgeable about HIPAA and patient confidentiality

• A strong problem solver who can work independently and as part of a team

? Why Join Us?

At Peace Healthcare Agency values the people who help make quality home healthcare possible. As a Patient Care Coordinator, your work directly contributes to helping patients receive dependable care while giving families greater peace of mind.

Why this role matters:

• ❤️ Make a meaningful difference in patients' lives

• ? Build strong relationships with patients, families, and caregivers

• ? Grow your career in the healthcare industry

• ? Join a team that values compassion, professionalism, and accountability

• ? Use your healthcare coordination experience in a role where it truly matters

? Qualifications

• Previous home healthcare/home care experience strongly preferred

• Prior experience in patient care coordination, scheduling, intake, staffing, or healthcare administration

• Strong verbal and written communication skills

• Excellent organizational and time-management abilities

• Ability to handle confidential patient information appropriately

• Proficiency with Microsoft Office and healthcare/scheduling software preferred

• High school diploma or equivalent required; healthcare administration or related education is a plus

? This Position Is for Experienced Candidates

Please apply if you have previous experience in home healthcare or a related patient-care coordination role. Candidates without relevant healthcare coordination experience may not be considered.

? Ready to Make a Difference?

If you're an experienced healthcare professional who is organized, dependable, compassionate, and skilled at coordinating patient care , we would love to hear from you.

Join At Peace Healthcare Agency and help us deliver the quality of care our patients deserve—one patient, one family, and one day at a time.