IT Support Specialist - Secret Clearance
Essnova Solutions
Essnova Solutions, Inc. is seeking an IT Support Specialist to join our team at Fort Bliss, TX. As an award-winning small business recognized for delivering innovative technology solutions to federal, state, and commercial clients, Essnova offers the opportunity to make a meaningful impact within a secure Department of Defense (DoD) environment. Our mission is to empower those who serve by providing unmatched efficiency and bold, innovative solutions.
This role is fully on-site and supports a long-term contract, pending award. You will be part of a dynamic organization that values exceptionalism, innovation, and customer success. Key responsibilities include:- Provide desktop and end-user support within a secure DoD environment
- Troubleshoot hardware, software, and network issues
- Install, configure, and maintain Windows-based systems
- Support Microsoft Office and Adobe product suites
- Document issues, resolutions, and system changes
- Ensure compliance with DoD policies, procedures, and security requirements
- Maintain system updates and stay current on supported technologies
Requirements
Required Qualifications:
- Active Secret security clearance
- U.S. citizenship
- CompTIA A+ certification
- CompTIA Security+ certification
- Windows 10 Computing Environment Certification (or current DoD-approved equivalent)
- MCTS – Windows 10 certification (or current equivalent if accepted)
- Available for OCONUS travel about once per month for up to 7 days per trip
Preferred Qualifications:
- Bachelor’s degree
- 10+ years of IT support, desktop support, or help desk experience
- Experience providing IT support in DoD or federal environments
Benefits
- Comprehensive health insurance (medical, dental, vision)
- 401(k) retirement plan with company match
- Paid time off and federal holidays
- Professional development and certification reimbursement
- On-site role at Fort Bliss, TX with opportunities to support critical federal missions
- Dynamic, growth-oriented work environment
Vacancy posted 2 days ago
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