Travel Program Coordinator

Apply now Job no: 558543 Work type: Staff Location: Humboldt Categories: Unit 9 - CSUEU - Technical Support Services, Finance/Accounting, Probationary, Full Time, On-site (work in-person at business location) Close Date: July 7 th, 2026 Job # 558543 Accounts Payable Position Summary Under the general supervision of the Director of Contracts, Procurement, and Accounts Payable, the incumbent provides administrative and analytical support for the University’s travel and expense program, including support for Concur and related travel systems. The position assists with travel processing, compliance monitoring, customer support, training coordination, and routine program administration to ensure adherence to CSU and campus travel policies. Key Responsibilities Travel Program Support – 35%: Assist with daily travel and expense program operations, including processing travel documents, reviewing expense reports for completeness and compliance, and supporting reconciliations and vouchering activities. Provide administrative support for travel‑related Accounts Payable functions and maintain records and documentation. System and Operational Support – 25%: Support Concur and related travel applications by assisting users with routine system issues, maintaining user access, testing minor updates, and coordinating with IT and campus departments regarding system processes and procedures. Customer Service and Training – 20%: Respond to travel‑related questions from faculty, staff, and students. Assist with the development of training materials, reference guides, and campus communications regarding travel procedures and policy updates. Conduct routine training sessions and provide one‑on‑one assistance as needed. Oversees maintenance and enhancement of travel program webpages to provide accurate, accessible, and user‑focused information. Reporting and Administrative Analysis – 10%: Compile and prepare routine reports related to travel expenditures and compliance activities. Assist with reviewing processes and recommending operational improvements to increase efficiency and compliance with CSU policies and procedures. Other Duties as Assigned – 5%: Provide day‑to‑day guidance and work direction to team assistants performing routine administrative support tasks related to the Concur system including travel, ProCard, and reimbursement processing. Knowledge, Skills, and Abilities Working knowledge of general office and administrative practices and procedures. Ability to interpret and apply CSU and campus travel policies and procedures. Ability to analyze routine operational and procedural problems and recommend practical solutions. Ability to organize and prioritize multiple assignments and meet established deadlines. Strong written and verbal communication skills. Ability to provide effective customer service and maintain positive working relationships with faculty, staff, students, and external partners. Ability to maintain confidentiality and appropriately handle sensitive information. Working knowledge of Microsoft Office applications, including Excel and Word. Ability to learn and utilize financial and travel management systems. Ability to prepare routine reports and maintain accurate records. Ability to work independently on standard assignments with general supervision. Minimum Qualifications Entry to this classification requires a working knowledge of general administrative and operational practices and procedures. This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative support experience. Preferred Qualifications Experience working in higher education or public sector environments. Experience using SAP Concur Travel & Expense or similar travel management systems. Familiarity with CSU travel policies and procedures. Experience supporting financial or accounts payable processes. Experience developing or delivering training and procedural guidance. Familiarity with PeopleSoft or other financial systems. Ability to adapt to changing technologies and operational needs. Benefits This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre‑tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 15 paid holidays per year. Additional benefits information can be found at . Application Procedure To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three Supervisor references Application Deadline The deadline to submit application materials is 11:55 p.m. on July 7 th, 2026. Equal Opportunity All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and other applicable state and federal anti‑discrimination laws. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long‑lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand‑alone major in Native American Studies. #J-18808-Ljbffr Opt For Healthy Living