Corrections Clerk

Clerical Support Position

This position is non-essential and is not required to report to duty before, during, and immediately after a civil emergency.

Summary

This position provides clerical support to an assigned work unit within the St. Lucie County Sheriff's Office (SLCSO). Employees perform a variety of routine clerical duties necessary for the efficient operation of the unit. Positions may be assigned to a large operating division performing a broad range of general office support tasks or to a smaller specialized unit requiring focused clerical functions. Employees receive initial instruction and close supervision during training. Upon gaining the required knowledge, skills, and abilities, work is performed under direct supervision with regular review for accuracy and adherence to established standards and procedures.

Standards Of Performance And Core Values

Keeps the mission, vision, and values of the SLCSO at the forefront of decision making and action; builds strategic and collaborative relationships; interacts with others in ways that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives; maintains high levels of work and productivity by generating innovative solutions to work situations.

Examples Of Duties

Essential Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Meets and greets the public, providing responses to questions for standard information and providing explanations of well-defined rules.

Takes telephone inquiries and complaints, ascertaining the nature of the call, and directing it to the appropriate entity; takes telephone messages.

Performs basic record keeping duties, maintains accurate filing of unit records, reports, and documentation.

Performs light keyboard work, general data entry, and the processing of routine unit data.

Makes copies of various records, reports/documentation, and distributes to appropriate entities.

Operates office equipment, i.e., computer terminals, printers, copy machines, telephone systems, facsimile machines.

Acts as liaison between supervisors, other departments, and outside agencies, gathering and relaying information as needed.

Assists co-workers in support of duties, and completion of unit required job duties.

Performs high volume of telephone reception, responding to emails.

Performs related duties as directed.

May be subject to random drug testing.

Qualifications

Minimum Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must pass a comprehensive background/character investigation, medical examination, drug screening, and polygraph examination; fingerprinting will be required.

Education And/Or Experience

Graduation from an accredited high school or possession of an acceptable equivalency diploma required.

Clerical or administrative experience preferred.

Human Resources experience preferred.

If applicant served in the military, an honorable discharge is required.

Certificates, Licenses, Registrations

Possession of valid Florida driver's license and maintenance of a clean driving record required.

Knowledge, Skills & Ability

Knowledge of:

General office practices and procedures.

Business English, spelling, grammar, and punctuation.

Skills in:

Verbal and written communication.

Interpersonal relations and customer service.

Time management and organization.

Attention to detail and task accuracy.

Proficiency in Microsoft Office Suite and related software applications.

Ability to:

Learn assigned tasks quickly and adhere to established routines.

Maintain accurate records and files.

Follow oral and written instructions.

Work efficiently under direct supervision and meet deadlines.

Establish and maintain effective working relationships with co-workers and the public.

Supplemental Information

Physical Demands

Work is primarily sedentary, requiring light physical effort including occasional lifting, carrying, pushing, or pulling of objects up to 10 pounds. Tasks may involve extended periods at a computer or workstation. Manual dexterity is required for operating office equipment. Work is performed in typical office conditions with minimal exposure to environmental factors.

Work Environment

Work is performed in a standard office environment without exposure to adverse environmental conditions such as dust, noise, fumes, or extreme temperatures.

Equal Opportunity Statement

The SLCSO is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the SLCSO will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.