Dental Billing Specialist

Job Description

Job Description

We are seeking a detail-oriented and organized Dental Billing Assistant to join our dental office team. The ideal candidate will be responsible for handling billing and insurance claims, processing patient payments, verifying insurance benefits, and supporting front office operations. This role is essential to ensuring accurate and timely financial transactions and maintaining excellent patient communication regarding billing matters.

Key Responsibilities:

• Submit and follow up on dental insurance claims in a timely manner.
• Verify patients’ insurance coverage and benefits prior to appointments.
• Process payments from insurance companies and patients.
• Prepare and send billing statements to patients.
• Resolve billing discrepancies and answer patient inquiries regarding their accounts.
• Maintain accurate patient financial records using dental practice software.
• Assist with accounts receivable collections and payment plans.
• Coordinate with dental providers and front desk staff for proper documentation and coding.
• Stay up to date with dental billing codes and insurance regulations.
• Perform administrative tasks as needed to support office operations.

Qualifications:

• High school diploma or equivalent required; associate degree or dental billing certification preferred.
• Previous experience in dental billing is REQUIRED
• Knowledge of dental terminology, CDT codes, and insurance processes.
• Proficiency in dental practice management software (Open Dental).
• Excellent attention to detail and organizational skills.
• Strong communication and customer service abilities.
• Ability to handle confidential information with integrity.

Work Environment:

• Dental office setting with interactions involving patients, insurance companies, and clinical staff.
• Full-time or part-time schedule