Metro South Interior Operations Supervisor

Interior Operations SupervisorHello, we're Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.Metro's Waste Prevention and Environmental Services (WPES) department is looking for an Interior Operations Supervisor to join the team at the Metro South Transfer Station. This role leads the transfer floor, where employees guide customers into unloading bays and recover and sort materials. You will be the main link between exterior operations and production, matching customer arrivals with open bays and incoming material with processing capacity. You will report to the Operations and Production Manager and supervise the Transfer Station Leads, Transfer Station Technicians and Transfer Station Attendants assigned to the transfer floor. This is a great opportunity for an experienced supervisor who thrives on a busy floor and likes finding better ways to work.As the Interior Operations Supervisor you will:Hire, train, assign and supervise Transfer Station Leads, Transfer Station Technicians and Transfer Station Attendants, including setting expectations, evaluating performance and coaching employees.Manage attendance and coverage and carry out supervisory responsibilities consistent with Metro policies and applicable collective bargaining agreements.Deploy employees across unloading bays, spotting (guiding customers into position), material recovery and other floor functions.Adjust assignments throughout the day as customer volumes, material flow, staffing, production capacity and safety conditions change.Manage the use and availability of unloading areas and monitor bay capacity and operating conditions.Coordinate spotting and customer movement on the transfer floor, adjusting operations to keep customers and materials moving safely and efficiently.Oversee material movement, recovery and sorting so recoverable and other designated materials are identified and directed to the right place.Keep unloading bays and operating areas safe, orderly, clean and available, coordinating a response when facility, equipment or operating conditions affect capacity.Share bay availability and floor conditions with the Exterior Operations Supervisor, working together to regulate customer flow and prevent congestion.Work closely with the Production Supervisor to align incoming material volumes with pit, compaction, loading and outbound capacity and avoid bottlenecks.Identify hazards and respond to incidents and emergencies, making sure employees follow safety procedures, standard operating procedures and work rules.Look for ways to improve customer flow, service, safety and operating practices.Attributes for success:Strong commitment to safety and knowledge of safe work practices for transfer floor and material-handling operations.Knowledge of transfer station, solid waste, material handling, industrial, logistics or similar operations.Knowledge of material flow and recovery practices, including how to identify recoverable and designated materials.Understanding of how to move customers and vehicles safely through an active industrial environment.Supervisory skill in planning and organizing work, training employees, coaching and evaluating performance.Ability to assess floor capacity, material volumes and operating constraints and adjust staffing and assignments as conditions change.Ability to recognize capacity constraints early and coordinate adjustments with exterior operations and production, whose priorities change throughout the day.Sound judgment, problem-solving and conflict-resolution skills and the ability to make independent decisions.Clear, direct and respectful communication with employees, customers, managers, contractors and other partners.Ability to develop and maintain operating procedures and performance standards and to administer Metro policies, work rules and collective bargaining agreements.Commitment to public service, cultural humility, teamwork, accountability and openness to change.Diversity and InclusionAt Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro's goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.To qualifyWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.Minimum qualificationsAdvanced knowledge and training, which can be evidenced by a college degree in the function or responsibility that is to be supervised, andFour (4) years of directly related experience, andThree (3) years of supervisory experience, orAny combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.Required ScheduleAbility to work a schedule that includes evenings, weekends and holidays in a seven-day-a-week transfer station operation.Ability to be available for regular on-call duty and to respond to emergencies outside normal work hours.Working ConditionsThis position works approximately 70% indoors and 30% outdoors at the Metro South Transfer Station. Work is performed in an active industrial setting with frequent exposure to weather, noise, odors and heavy equipment, plus exposure to temperature extremes, vibration and moving machinery. Telework is not available.The work involves walking for most of the day (sometimes on uneven surfaces), frequent bending and occasional stair and ladder climbing and work at heights. Lifting is usually light, up to 20 pounds. On rare occasions the work requires lifting up to 75 pounds, carrying up to 50 pounds or pushing or pulling more than 100 pounds. Required personal protective equipment includes a safety vest, hard hat, respirator, protective eyewear, protective footwear, gloves and hearing protection.Evening, weekend and holiday work is required. Early or late hours are frequent, and the schedule can be highly irregular and unpredictable, with long hours. Regular on-call availability is required, and you may need to respond to emergencies outside normal work hours. Travel includes occasional local trips and infrequent regional or national trips.If this statement is true for you, then you may be ineligible to applyIf you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.Like to have qualificationsExperience supervising transfer floor, tipping floor, material recovery or sorting operations.Experience directing customer unloading and vehicle movement in an active industrial facility.Experience identifying recoverable, reusable or special-handling materials.Experience coordinating capacity between interdependent teams, such as customer operations and production.Experience supervising employees covered by a collective bargaining agreement.OSHA 30-hour certification.HAZWOPER 24-hour certification.First Aid/CPR certification.Screening and EvaluationThe application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.A completed Resume that includes the details for each employerPlease submit a cover letter detailing your experience supervising interior operations in a solid waste, transfer station or similar industrial environment. Include examples of how you have assigned and trained staff, managed customer unloading and floor activities, coordinated material flow and bay capacity, maintained safe work areas and improved operational efficiency and service delivery.The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.Initial review of minimum qualificationsIn-depth evaluation of application materials to identify the most qualified candidatesConsideration of top candidates/interviewsTesting/assessmentsReference checkBackground and driving records check for finalist candidateCompensation, Benefits and RepresentationThe full salary range for this position is step 1: $108,864.39 to step 7: $145,888.85 annually. However, unless a candidate's qualifications justify, based on the Oregon Pay