OFFICE ASSOCIATE - LICENSING

Office Associate - Licensing

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome. Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Sponsorship for Employment The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. Disclosure of Salary Information In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date: Sep 10, 2026 Location: Springfield, IL, US, 62702 Agency: Department of the Lottery Class Title: OFFICE ASSOCIATE - 30015 Salary: Anticipated starting salary $4,144 monthly; Full range $4,144 - $5,429 monthly Job Type: Salaried Category: Full Time Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code: Work Hours: 8:00 AM - 4:30 PM; M-F Anticipated Hybrid Work Schedule Availability: 3 to 5 Days per week in office, depending on operational needs Headquarter Location: 404 N 5th St, Springfield, Illinois, 62702 Work County: Sangamon Agency Contact: View email address on click.appcast.io

Position Overview Do you have experience processing licensing request and providing customer service? The Illinois Lottery is seeking to hire an Office Associate with the Legal Division. The individual in this position will work as a team member, providing customer service, guidance, and direction to Lottery retailers to ensure they receive a license to sell Lottery. If you are a people person who excels in communicating and solving problems, the Illinois Lottery encourages you to apply for this position.

Essential Functions Reviews for propriety, applications for change-in-ownerships and prospective retailers. Processes applications for license renewal. Prepares, sorts, and maintains the physical file inventory of Lottery applications. Initiates and receives telephone calls to/from current and prospective retailers regarding the status of their licenses and applications, licenses pending expiration, license renewals, and general licensing rules and regulations. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications Requires knowledge, skill, and development equivalent to completion of high school. Requires two (2) years related office experience.

About the Agency The Illinois Lottery operates and administers the Lottery with integrity, security, transparency, honesty, and fairness. Through the sales of its products, online and in-person at over 7,000 retailers throughout the state, the Department has contributed over $26 billion to support K-12 public schools. Additionally, hundreds of millions of dollars have also been contributed to capital projects and specialty causes like Illinois veterans services, the fight against breast cancer, Multiple Sclerosis and Alzheimer's research, Special Olympics, police memorials, homeless services, STEAM education and assistance for people living with HIV/AIDS.

Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor ("OEIG") or may be subject to a fine.

APPLICATION INSTRUCTIONS Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: View email address on click.appcast.io View email address on click.appcast.io