Records Clerk, Registration and Records

Position Title Records Clerk, Registration and Records Posting Number S63-26 Close Date 06/23/2026 Announcement Summary Fayetteville Technical Community College is seeking qualified applicants for a full-time Records Clerk position for the Student Records Services office. The ability to effectively perform varied clerical tasks in support of the Registrar’s Office and Student Services, and to effectively provide this information to students and/or the general public is critical to experiencing success in this position. Expertise in the knowledge of College policies, procedures, rules, and regulations pertaining to records maintenance is essential to this position. Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; employee principles of superior customer service, and be willing to accept responsibility for professional and personal growth. Essential Duties Participate in student registration activities, both on and off-campus; provide information and assistance to students regarding the registration process, financial aid eligibility, forms, deadlines, and requirements. Participate in the researching of complex problems and discrepancies in records, transcripts, and course schedules. Prepare weekly, monthly, and term class enrollment and attendance reports. Explain College policies and procedures relating to the office to which it is assigned to College staff, students, and/or the general public. Review and evaluate completeness of files and records; request information as needed. Respond to difficult requests for information and act as liaison to other College departments and divisions. Perform special projects and assignments as needed. Compose and type routine office correspondence, memoranda, and statistical reports. Perform related duties as assigned. Minimum Qualifications High School Diploma including or supplemented by specialized clerical and office procedures coursework; or equivalent with one year of general clerical experience. Communication, both oral and written, skills necessary. Proficiency in Microsoft Office (Access, Excel, PowerPoint, and Word). Three (3) professional references are required. All applicants under consideration will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf. Fayetteville Technical Community College will not support an application for a new work visa, such as an H‑1B, and will not sponsor the STEM OPT extension. Preferred Requirements Associate’s degree in Office Administration, Business Administration or Accounting. Full or Part Time Full Time College Pay Scale Minimum starting salary $34,812 annually Number of Months 12 Employee Benefits Property and Casualty Insurance Cancer – Intensive Care or Critical Care Employee Assistance Program Flexible Spending EEO Statement The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer. #J-18808-Ljbffr