Mobile Service Coordinator

Mobile Service CoordinatorQuirk Ford is growing and looking for a motivated Mobile Service Coordinator to join our team! This is a great opportunity for someone who enjoys working with customers, staying organized, and helping deliver an exceptional service experience. The ideal candidate is dependable, detail-oriented, and comfortable managing mobile service appointments while supporting our technicians and customers.As a Mobile Service Coordinator, you will help oversee daily mobile service operations, coordinate customer appointments, communicate with dealership teams, and ensure a seamless experience from scheduling through completion.Benefits:Competitive compensation: $20 per hour + commissionHealth, dental, and vision insurance401(k) retirement planLong-term disability insuranceLife insurance and critical illness insuranceQuirk Ford provides a $20,000 Basic Life Insurance and AD&D policy at no costOptional benefits available at employee costPaid sick time after 90 daysResponsibilities:Coordinate and manage daily mobile service appointmentsCommunicate with customers regarding scheduling, service updates, and follow-upSupport mobile technicians and dealership service teamsEnsure accurate documentation of completed servicesProvide an outstanding customer experience and represent Quirk Ford professionallyAssist with recall services, maintenance scheduling, and service coordinationMaintain organized records and track service activityHelp identify opportunities to improve customer retention and satisfactionQualifications:Customer service, automotive, or dealership experience preferredStrong organizational and communication skillsAbility to multitask and manage a fast-paced scheduleComfortable working independently and with dealership teamsProfessional and customer-focused attitudeAbout Quirk Ford:Quirk Ford is a trusted Ford dealership located in Quincy, Massachusetts. We are committed to providing excellent customer service and creating a supportive environment where employees can grow their careers. Join our team and be part of a growing mobile service program focused on convenience, quality, and customer satisfaction.Quirk Ford is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, sexual orientation, or gender identity. We are committed to creating a diverse and inclusive workplace for all team members.