Sales Operations Analyst

Sales Operations Analyst

Immediate need for a talented Sales Operations Analyst. This is a 12-month contract opportunity and location is Plano, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.

Pay Range: $40 - $44/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities

• Sales Operations & Enablement
• Support the end-to-end sales operations lifecycle, including pipeline management, forecasting, territory planning, and quota administration.
• Partner with Sales, Marketing, Finance, and DA leadership to streamline processes and remove operational roadblocks.
• Serve as a key point of contact for sales enablement tools, systems, and processes across the DA organization.
• Assist in the development and execution of sales enablement programs, training materials, and onboarding resources to improve seller productivity and effectiveness.
• Oversee call center customer service operations for assigned accounts.
• Data Analysis & Reporting
• Develop, maintain, and enhance dashboards, reports, and scorecards to provide actionable insights on sales performance, KPIs, Returns, and business trends.
• Conduct deep-dive analyses to identify patterns, gaps, and opportunities within the sales funnel and revenue pipeline.
• Translate complex data sets into clear, concise narratives and recommendations for senior leadership and stakeholders.
• Monitor data integrity across CRM and related sales systems, ensuring accuracy and consistency of reporting.
• Process Improvement & Project Management
• Identify and lead continuous improvement initiatives that enhance the efficiency and scalability of sales operations processes.
• Document standard operating procedures (SOPs) and best practices for key operational workflows.
• Assist in managing cross-functional projects from initiation through completion, ensuring timely delivery and stakeholder alignment.
• Support change management efforts related to system implementations, process redesigns, and organizational updates.
• Identify and lead continuous improvement initiatives to reduce returns.
• CRM & Systems Administration
• Manage and maintain CRM platforms (e.g., Salesforce) including data hygiene, user support, and process configuration.
• Collaborate with IT and systems teams to evaluate, implement, and optimize sales technology solutions.
• Provide end-user training and support for sales tools and platforms.
• Stakeholder Collaboration & Communication
• Act as a liaison between the DA Sales team and internal operations, finance, Logistics and analytics functions.
• Prepare and present operational updates, business reviews, and performance summaries to leadership.
• Build strong working relationships with stakeholders at all levels of the organization to ensure alignment and effective execution.

Key Requirements and Technology Experience:

• Key skills; Vendor Management
• Business Analysis
• Root Cause Analysis

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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