People Operations Specialist/ HR Assistant

Overview APM Terminals is a global leader in port and terminal operations. We enable global trade and drive sustainable growth through a mindset of continuous improvement—observing work, identifying value, and removing obstacles. We seek individuals who thrive in learning environments and are committed to improving daily operations. What We Can Offer At APM Terminals, we foster a dynamic learning and training culture that empowers employees to excel and advance their careers through Lean principles. Access to structured learning programs, including Workday training, process enablement sessions, and ongoing capability development. Exposure to global People Advisory practices while supporting local terminal operations and leadership teams. A collaborative environment that promotes continuous improvement through Lean methodologies and knowledge sharing. Opportunities to build expertise across People processes, employee experience, and service delivery in a fast‑paced operational setting. Key Responsibilities Act as the first point of contact for employee and leader queries, managing cases through Workday and defined service channels. Execute and maintain accurate Workday transactions, ensuring data integrity across employee lifecycle processes. Coordinate onboarding and offboarding activities, ensuring compliance with timelines, documentation, and statutory requirements. Manage case workflows end‑to‑end, including investigation, stakeholder coordination, and timely resolution. Maintain employee documentation, including statutory records, contract packs, and personnel files, ensuring audit readiness. Deliver employee enablement through training and guidance on self‑service tools, improving adoption and reducing recurring queries. Identify recurring issues and contribute to process improvements, knowledge articles, and operational efficiencies. What We Are Looking For Continuous improvement mindset: naturally curious, problem‑solving at root, driven to make things better every day. Demonstrated experience supporting HR/People operations, shared services, or advisory functions, ideally in a structured service delivery model. Strong knowledge of HR systems (Workday preferred) and experience processing employee lifecycle transactions with high accuracy. Proficiency with Power BI and Power Automate. Solid understanding of employee data privacy, local labor law fundamentals, and statutory documentation requirements. Strong stakeholder management skills with the ability to prioritize, communicate clearly, and escape appropriately in a matrix environment. High attention to detail with disciplined case management, documentation, and follow‑through. Bilingual – Spanish or Portuguese preferred. Location & Salary Long Beach, CA. Salary $70,000–$80,000, based on experience. Equal Employment Opportunity APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr APM Terminals