Bilingual Emotional Consultant (Vespertino)

Work Days: Tuesday to Saturday.
Days Off:Sunday and Monday.

Clinical and Operational Expertise

• Required  to hold a Bachelor’s Degree in Psychology with a valid Professional License (Cédula Profesional). A Master’s degree is highly preferred.
• At least 3 years of direct clinical practice with a solid, verifiable foundation in Cognitive-Behavioral Therapy.
• Advanced English level (C1/C2). You are comfortable conducting therapy sessions, understanding complex idioms, and writing technical reports in English.
• You navigate digital tools like Salesforce, Google Suite, and telehealth platforms with ease
• You thrive in fast-paced environments and possess the multicultural sensitivity needed to support a diverse, international workforce.
• Demonstrated ability to work fast and under pressure to meet 24-hour Critical Incident SLAs.

Summary

We are looking for an experienced, resilient, and passionate Bilingual Emotional Consultant to join our clinical operations team in Mexico City. In this role, you will be the primary point of contact for employees from our corporate clients facing acute mental health challenges. You will operate in a high-volume, fast-paced environment providing immediate crisis containment, brief evidence-based interventions, and case management in both English and Spanish.

$15,000 - $17,000 a month

We offer a fast-growing professional environment with competitive compensation and benefits above those required by Mexican law.

• Stability:
  Full-time, contract directly with Lyra Health, with 100% of your actual salary registered with IMSS (no mixed schemes).

• Compensation and Benefits:
  

  • 30 days Aguinaldo (Christmas bonus).

  • $15000 to $17000 gross Salary

  • Monthly Grocery Vouchers (Vales de Despensa).

  • Monthly Restaurant Vouchers (Vales de Restaurante).

  • Annual Performance Bonus.

• Premium Wellness Benefits:

  • Health Plan (medical app access + medication support).

  • Life Insurance (after one year).

  • Lyra’s own Employee Assistance Program (EAP).

  • 4 personal semestral days (paid time off)).

  • Christmas Basket.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.