Account Manager - State Government

Account Manager - State Government

Remote

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Account Manager - State Government

Location: Remote / Field-Based | 50%+ Travel Required

About the Job Opportunity

We are seeking an Account Manager – State Government & Public Institutions to drive revenue growth, retention, and expansion across complex government procurement environments. This quota-carrying strategic role focuses on state correctional facilities, higher education institutions, public health systems, and other regulated state institutions. You will own and grow a $1.5M–$2.5M territory with full accountability for retention, net growth, and pipeline development. This is a high-visibility role requiring executive-level influence navigating multi-stakeholder procurement dynamics and long-cycle contracting processes.

Account Ownership & Territory Growth

• Own revenue performance, retention, and expansion across assigned state institution accounts with 12–24 month sales cycles
• Identify whitespace opportunities and drive share-of-wallet growth across multiple sites and departments within institutional systems
• Develop and execute strategic account plans aligned to institutional missions, compliance requirements, and operational outcomes
• Build and maintain disciplined pipeline forecasting with accurate opportunity staging and probability assessments

Commercial Execution & Complex Deal Leadership

• Lead complex, multi-stakeholder sales cycles including RFPs, RFQs, pricing, proposals, and contract negotiations with government procurement teams
• Build ROI-driven business cases tied to operational efficiency, regulatory compliance, cost containment, and institutional budget optimization
• Manage multi-year agreements with government procurement and contract requirements, including compliance documentation
• Partner with internal teams on proposal development, scope definition, and success metrics aligned to customer outcomes

Strategic Account & Stakeholder Management

• Build executive-level relationships across institutional leadership, procurement, operations, and finance stakeholders
• Lead quarterly business reviews (QBRs) and performance discussions tied to operational and compliance outcomes
• Act as a trusted advisor positioning PartsSource as a long-term strategic partner for mission-critical operations
• Coordinate implementation and onboarding of new service programs; proactively manage renewal cycles and reduce churn risk

Customer Value Delivery & Institutional Solutions

• Position service-based solutions (maintenance programs, compliance support, operational services) aligned to mission-critical facility needs
• Develop institutional-specific value propositions addressing unique challenges in corrections, education, public health, and regulated environments
• Ensure clear alignment between sold services, implemented outcomes, and success metrics
• Lead performance discussions tied to uptime, compliance, operational efficiency, and budget accountability

What You'll Bring

Required Experience

• 10+ years of quota-carrying B2B sales with consistent overperformance of $1.5M+ annual targets
• 5+ years direct experience selling complex solutions into state government, public sector, or regulated institutional environments
• Demonstrated expertise selling into at least two of these institutional modalities: state correctional facilities, higher education, public health systems, public workforce development, state procurement environments
• Proven success navigating multi-year deal cycles, RFPs, and government contract negotiations with procurement teams
• Strong ability to build executive-level relationships and influence across institutional hierarchies
• Consultative selling expertise with ability to translate operational challenges into solution requirements
• Disciplined CRM pipeline management, forecasting, and deal discipline in complex sales environments
• Experience managing multi-site, multi-department accounts with diverse stakeholder groups

Preferred Qualifications

• Experience with healthcare technology platforms and service-based business models
• Familiarity with government procurement processes, compliance requirements, and contracting frameworks
• Salesforce or similar enterprise CRM platform proficiency
• Knowledge of public sector budget cycles and funding mechanisms
• Experience with institutional facility management and operations
• Bachelor's degree in business, healthcare administration, public administration, or related field

Who We Want to Meet

• Act Like an Owner : Demonstrates Accountability & Execution by owning revenue outcomes across complex institutional territories and driving consistent quota attainment and net growth performance.
• Serve with Purpose : Demonstrates Customer Centricity by aligning PartsSource solutions to real institutional challenges and building trusted, long-term strategic partnerships with government and public sector customers.
• Adapt to Thrive : Demonstrates Managing Ambiguity by navigating complex, regulated government procurement environments with confidence while adapting approach across different institutional modalities.
• Collaborate to Win : Demonstrates Influence & Communication by building executive-level relationships, aligning internal teams around customer outcomes, and driving decisions across institutional hierarchies.
• Challenge the Status Quo : Demonstrates Data-Informed Decision Making by identifying whitespace and growth opportunities through customer insights and developing evidence-based account strategies.

Benefits & Perks

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

Interested?

We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

EEO

PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Legal authorization to work in the U.S. is required.