Data Center Scheduling Analyst

Company: Blue Cross Blue Shield of Michigan Industry: Health Insurance and Health Care Level: Non-Manager JobFamily: Computer Operations Compensation: Competitive Total Compensation Package About Us When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you’re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future. Plans for employers and individuals that meet today’s needs, budgets and lifestyle The largest network of doctors and hospitals in the state Lower health care costs, higher quality health care Grants and programs that promote better health throughout Michigan Mission: We commit to being our members’ trusted partner by providing affordable, innovative products that improve their care and health. With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Overview Develops and coordinates all computer schedules to ensure accurate, efficient, and timely production job processing across all processing platforms within Operations Center. Conducts in-depth analysis on all scheduling failures and responds accordingly to correct the failure and ensure plans are in place to prevent reoccurrence. Performs impact analysis on potential scheduling changes and makes improvements where applicable. Responsibilities Manages batch job schedules and calendars for all application systems to ensure timely processing and compliance with quality control standards. Reviews production results to determine accuracy of schedules and successful job/task/event completion. Creates and updates production schedules across a multi-platform environment for a 24x7 operation; acts as the liaison for establishing priorities in application processing. Implements new procedures and techniques to improve overall efficiency of Data Center Services and ensures that they conform to standards. Ensures problem tickets are assigned, reported, and resolved on a daily basis. Maintains expertise in IBM JCL, Logic, CA-7/CA-11, TSO/ISPF, Tivoli Workload Scheduler, UNIX, and Windows based navigation and detailed usage, and all other tools, utilities, etc. Creates summary and matrix reports as required relative to daily activity and rates of success. Manages Mainframe Exception Plans, Computer Operations Work Orders, Daily Turnover Notes, and Infrastructure Change Control tasks across the enterprise. Designs and builds schedules for business recovery including processing and testing. Performs other related duties as assigned. Requirements High school graduate or GED equivalent is required. Twenty-four (24) months’ work experience as a Data Center – Computer Operator (job code J511A) in the department. Must demonstrate knowledge, proficiency, and performance with all scheduling tools used across a multi-platform environment. Two (2) years of college or four (4) years equivalent work experience in IT, on mainframe and client server platforms. Extensive knowledge of IBM JCL, CA-7/CA-11, TSO/ISPF, Tivoli Workload Scheduler, UNIX, and Windows based navigation and detailed usage, and all other tools, utilities, etc. Working knowledge of programming concepts within the mainframe and distributed environments, UNIX, WORD, EXCEL, EOS, IMS, DB2, NDM, FTP, SFTP, JES2, and all other tools, utilities, etc. Demonstrated strong communication skills. Arithmetic abilities to prepare, balance, and analyze reports. Other related skills and/or abilities may be required to perform this job. Legal Disclaimer: EEO Statement All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. #J-18808-Ljbffr Blue Cross Blue Shield of Michigan