Administrative Associate - Labor and Delivery unit- 36 hours/week, day shift

Administrative Associate - Labor and Delivery Unit

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Position Summary:

Performs a variety of computer, clerical, and supply functions necessary for the operation of the nursing unit. Responsibilities include handling and controlling written and verbal communications between nursing unit, personnel and numerous physicians, ancillary services, patients, visitors and families, and the organization of the patient medical record.

Education/Experience:

High School graduate. Successful completion of Administrative Associate training or previous medical secretary/medical records experience preferred. Medical terminology preferred. Computer experience required. Strong organizational and interpersonal skills. Recent inpatient OB and EPIC experience preferred.

Essential Responsibilities:

• Answers telephones, schedules appointments and maintains calendars, organizes conference calls, makes travel arrangements as needed and prepares for meetings with large numbers of participants.
• Provides support to committees by planning, scheduling and organizing meetings and location, preparing the agenda and related materials, taking and distributing minutes.
• Assists in planning and coordinating programs, seminars and events for the department or division. Orders supplies and services and performs other related duties as assigned.
• Maintains department's or division's files and databases. Compiles periodic and ad hoc reports using data and information from multiple sources. Prepares complex documents and reports with graphics, detailed charts, graphs and stylized formatting for presentations.
• Composes and edits correspondence, reports and documents for final approval. Types and edits manuscripts and/or other documents which may include scientific, technical or specialized terminology and specialized formatting.
• Other duties as assigned by the department.

Required Qualifications:

• High School diploma or GED required. Associate's degree preferred.
• 3-5 years related work experience required.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Competencies:

• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications:

• Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge:

• Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Teamwork:

• Ability to work collaboratively in small teams to improve the operations of immediate work groups by offering ideas, identifying issues, and respecting team members.

Customer Service:

• Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, with walking and standing required only occasionally

Pay Range:

$19.05 - $25.64

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled