Intensive Care Coordinator

Job TitleUses independent judgment and discretion to provide direct services including case planning, advocacy, outreach, and home visitation activities for children and families in collaboration with a team.Essential DutiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Uses independent judgment and discretion to conduct regular home visits to determine client needs and provides training, guidance, and support to families. Participates in and remains available to assist in crisis intervention and to provide support and assistance to staff in resolving problems.Participates in and remains available to assist in crisis intervention and to provide support and assistance to staff in resolving problems and is on-call 24/7 for crisis intervention.Uses independent judgment and discretion to provide casework and support services to the families and children, including referral for individual and/or family therapy; arranges contacts, visits and referrals and coordinates with community services, pediatric and dental care, and other services as needed.Works collaboratively with clients, families, team members and outside agencies to ensure appropriate linkages and are made and maintained. Helps to identify informal supports to assist clients and families.Ensures all client files are accurately and completely maintained.Represents CII at DCFS, DMH, and community meetings; promotes CII's goals and philosophies; participates in community committees and networks; and actively collaborates with others.Establishes and maintains rapport and effective working relationships with children and families and works effectively within CII and social work community at large.Uses independent judgment and discretion to identify client's needs and provide community referrals to client and others.Advocates on behalf of the client with other agencies, government programs and similar to help them receive needed services.Ensures accurate and timely completion of outcome and evaluation testing and reports required by the program.Travels extensively within LA County and on occasion, beyond LA County.Additional DutiesConducts intake interviews to gather information and completes required paperwork.Attends educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs.Develops and maintains knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.Provides transportation to clients based on needs to various appointments.Other duties and special projects as assigned.QualificationsEducation & Experience2+ years' experience providing case management in an intensive level program.For WRAP Program only: Master's degree in psychology, social work, or a related field preferred. Bachelor's degree required.For all other programs: Master's degree in psychology, social work, or a related field OR Bachelor's degree in psychology, social work, or a related field from a four-year university with an approved waiver/exception required.Other QualificationsHas knowledge of and possesses strong engagement skills as well as crisis and de-escalation skills to provide quality care and services to clients and families.Possesses a valid driver's license and state-required auto insurance.Required to travel extensively to sites (> 50% of the time).Bilingual Spanish & English speaking preferred.Ability to handle confidential information.Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.Sensitivity to service population's cultural and socioeconomic characteristics.Excellent verbal and written communication skills.Punctual and dependable attendance.Computer SkillsMust have working knowledge of computer programs in a Windows environment.Database softwareProficient in Electronic Health Records SystemsRequired TrainingNew Hire OrientationMandated ReporterAB-1343: Sexual Harassment PreventionWRAP program only – Wraparound basic trainingFamily Preservation program only – Family Preservation basic trainingCompensation: $26.75 USD - $32.10 USDIn accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.Benefits:Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New YearExcellent medical, dental, and vision insurance for eligible employees and qualified dependents403b Retirement Plan with employer contribution for eligible employeesUp to $4,500 in tuition reimbursement per calendar yearEligible for the Public Service Loan Forgiveness programFlexible Spending Account (FSA) & Health Savings Account (HSA)Employer paid Life and AD&D InsuranceVoluntary Supplemental InsuranceOpportunity for growth & advancementProfessional development & continued trainingTeam building & bonding through company sponsored events & activitiesContingencies:Influenza immunization or declinationCOVID-19, MMR and Tdap immunizationsEducation verificationReference checkBackground fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social ServicesDrug and alcohol screeningTuberculosis screening