Senior Life Insurance Business Consultant

Senior Life Insurance Business Consultant

CGI is a global IT and business consulting services firm delivering end-to-end services across strategy, systems integration, and managed services. With thousands of professionals worldwide, CGI partners with clients to drive measurable outcomes through innovation, deep industry expertise, and a collaborative, client-focused culture.

Position Description:

We are seeking a Senior Life Insurance Business Analyst with deep expertise across the life insurance value chain to support strategic transformation initiatives. This role requires a strong blend of operational knowledge and consulting capability, with direct experience working alongside Life Insurance Operations teams to assess, design, and optimize business processes.

Your Future Duties and Responsibilities:

This role will engage with senior stakeholders to define future-state capabilities and drive business-aligned transformation roadmaps. Conduct comprehensive assessments of current-state life insurance business operations across multiple functional areas. Facilitate workshops with operations leaders and executives to identify business challenges and transformation opportunities. Document and analyze end-to-end business processes, identifying inefficiencies and improvement areas. Define and articulate future-state business capabilities aligned with strategic objectives. Develop high-level business capability roadmaps in partnership with technology and IT leadership. Translate complex operational concepts into clear, executive-ready deliverables and presentations. Create conceptual models and visualizations of current and future state processes beyond standard documentation. Provide subject matter expertise across life insurance domains including underwriting, servicing, and claims.

Required Qualifications to Be Successful in This Role:

• Minimum 10 years of experience in life insurance business analysis, consulting, or operations, including exposure to multiple life insurance organizations, and demonstrates hands-on expertise across several core domains such as distribution, underwriting, servicing, agent management, and claims. • Direct experience working with Life Insurance Operations teams, not solely IT-focused roles. • Demonstrated expertise in at least three areas: distribution, new business/underwriting, in-force servicing, agent management, or claims. • Proven ability to lead facilitated sessions with senior stakeholders including executive leadership. • Strong written and verbal communication skills with the ability to influence and present at CEO/COO level. • Experience developing business capability models and transformation roadmaps. • Ability to create conceptual and strategic representations of business processes. • Experience working across multiple life insurance carriers or organizations.

Skills:

What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.