Operations Team Lead

Operations Team Lead

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Location: Miramar, FL

Schedule: Monday Friday and Saturdays dependent on business needs

Start Time: Between 6 am - 7 am until workload completion

Compensation: $73,000 / year, paid weekly

Benefits: Medical, prescription, dental, vision, life and disability insurance, 401(k) with match, company discounts, paid vacation, and much more! Employees are eligible for benefit election on day 1 of employment.

Responsibilities

• Overseeing route drivers and deliveries to homes and businesses
• Improving productivity and streamlining branch activities to maximize results and achieve peak performance
• Managing and overseeing all branch operations and ensuring an efficient operation on a day-to-day basis
• Supporting the team with decisions and help when needed; communicating and actively participating within the team; problem solving and managing conflict within the team; providing coaching/feedback where appropriate; training new hires; coaching/teaching upselling techniques
• Behaving in a way that ensures safety for yourself and others by operating vehicles in a safe and responsible manner; completing DOT required documentation daily; following defined safe work practices; taking ownership of personal safety, and that of co-workers and the public
• Supporting with daily branch closing activities, driver execution reviews, and team meetings as needed
• Leading the team to achieve and exceed sales targets by coaching team members on effective language and techniques for upselling products
• Available for route coverage and flexible work hours as needed based on business needs
• Collaborating with the Operational Leader to develop and implement strategies for improved customer service

Qualifications

• High school diploma, GED or equivalent work experience
• Ability to secure and maintain a Class B CDL license with airbrake endorsement is preferred
• Clean Motor Vehicle Record (last 3 years) - no major driving offenses including DUI/DWI, reckless driving, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal incident
• Must be 21 years of age or older (DOT requirement)
• Prior experience in a supervisory or leadership role overseeing a team of employees is preferred
• Experience with Microsoft Word, Excel, Outlook and Power BI is preferred

Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life, premium brands like Saratoga and Mountain Valley, regional leaders such as Arrowhead, Deer Park, Ice Mountain Ozarka, and Zephyrhills, purified brands, Primo Water and Sparkletts, and flavored and enhanced brands like Splash and AC+ION. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.