Sr Clinical Specialist CRM

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Clinical Specialist CRM based in the United States. This remote role offers the opportunity to support advanced cardiac rhythm management solutions and make a meaningful impact on patient care. The Senior Clinical Specialist CRM provides technical, clinical, operational, and educational support to healthcare teams and sales partners. The position plays a key role in ensuring the successful adoption and use of medical technologies within hospitals and clinics. Working closely with physicians, healthcare professionals, and commercial teams, the specialist helps improve outcomes through expertise and collaboration. The role combines field-based clinical support, customer education, troubleshooting, and sales enablement in a fast-paced healthcare environment. Candidates will have the opportunity to grow their expertise while contributing to innovations that transform patient lives. \n Accountabilities: The Senior Clinical Specialist CRM is responsible for delivering high-quality clinical and technical support while helping achieve customer service and business objectives. This field-based role requires strong collaboration, problem-solving abilities, and a commitment to excellence in patient-focused healthcare solutions. Complete comprehensive CRM field technical training, including online and hands-on learning programs. Provide technical support for cardiac rhythm management systems, including device checks, interrogations, troubleshooting, and post-implant support after certification. Support physicians and hospital teams during clinical procedures and provide on-call assistance when required. Ensure accurate completion of patient registration, hospital documentation, and operational processes. Assist with inventory management, including consignment and field inventory support. Maintain and update clinical programming systems and software across the assigned territory. Educate physicians, hospital personnel, and office staff on products and solutions. Support onboarding and training of new Clinical Specialists and Sales Representatives. Partner with commercial teams to understand customer needs, market dynamics, and opportunities for growth. Provide feedback to sales teams to support customer engagement and sales objectives. Stay current on new products, technologies, and patient management solutions through continuous learning. Travel regularly to customer clinics, hospitals, and meetings while maintaining availability for territory needs, including occasional evenings, weekends, and holidays. Requirements: The ideal candidate combines clinical expertise, medical device experience, strong communication skills, and the ability to operate effectively in a dynamic field environment. High School Diploma with at least 8 years of experience in an electrophysiology (EP), cardiac catheterization lab, or cardiac device sales/service environment; or an Associate Degree with at least 6 years of relevant experience; or a Bachelor’s Degree with at least 4 years of relevant experience. Strong knowledge of medical terminology and the medical device industry, particularly cardiac rhythm management. Experience providing technical, clinical, or customer-facing support in healthcare environments. Ability to build and maintain strong relationships with physicians, hospital staff, colleagues, and cross-functional teams. Excellent interpersonal, verbal, and written communication skills. Strong organizational skills with the ability to manage multiple priorities and deadlines. Customer-focused mindset with strong attention to detail and accountability. Proficiency with Microsoft Office tools and business applications such as CRM platforms. Ability to meet healthcare vendor credentialing requirements. Valid driver’s license, active vehicle insurance, and willingness to travel extensively within the assigned territory. Ability to work in clinical environments with exposure to healthcare settings, infectious disease risks, and radiation. Benefits: The role offers a competitive compensation package and benefits designed to support employees professionally and personally. Competitive salary range of $85,000 – $115,000 USD depending on experience and location. Flexible remote work structure with field-based responsibilities. Comprehensive healthcare coverage, including medical, dental, and vision insurance. Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Life insurance and short-term and long-term disability coverage. Paid time off and paid holidays. Retirement savings plan with employer contribution and matching options. Employee Stock Purchase Plan. Tuition assistance and reimbursement programs. Employee Assistance Program and global well-being resources. Incentive compensation opportunities and additional retirement benefits where applicable. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1