Fraud Prevention Analyst

Overview Fraud Prevention Analyst at UMB Fraud Operations. You will help protect UMB and clients against multi-channel payment fraud loss or identity theft. Channels include Card, Check, Digital Online Banking, Mobile, Wire, ACH and Instant Payments. This hybrid role (Mon–Thu on-site, Fri remote) is based at the UMB Technology & Operations Center in downtown Kansas City, MO. Responsibilities Analyze and detect fraud incidents across check, card, ACH, wire, and online banking channels using available tools and analytical skills. Review queued single- and multi-channel activity for evidence of suspicious or incongruent patterns, meet daily deadlines, and make judgment calls based on comprehensive analysis and information from multiple systems, working with clients as needed. Assess potential fraud by reviewing and analyzing key elements at the respective channels. Assist Enterprise Fraud Operations Managers and Enterprise Fraud Data Strategy in identifying fraud trends and calibrating existing rule sets for greater effectiveness and efficiency. Fulfill testing requirements in support of Business Continuity Plan exercises. Assist Enterprise Fraud Claims Analysts in case management activities as required. Establish and maintain relationships with branch and customer service associates and account managers for fraud alert details as needed. Qualifications Aptitude for problem solving, analytics, and reporting. Ability to manage time and meet deadlines with limited supervision. Ability to work proactively and collaboratively in a team environment. Ability to partner with multiple lines of business to achieve common goals. Advanced knowledge of the Microsoft Office suite. Working knowledge of industry fraud applications; ability to navigate multiple systems. Experience with FIS, FISERV, IBM and First Data fraud tools. Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position. Benefits Competitive and varied benefits, including Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; medical, dental, vision, and other insurance coverage; health savings accounts; flexible spending and dependent care accounts; adoption assistance; employee assistance program; fitness reimbursement; tuition reimbursement; associate wellbeing program; emergency fund; and banking benefits. Benefit offerings and eligibility requirements vary. EEO Statement UMB is an equal opportunity employer. UMB does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law. Note Posting details: this description reflects the role as posted and the requirements at the time of posting. If you require accommodations for the employment process, please contact View email address on click.appcast.io. #J-18808-Ljbffr