Senior Program Manager

Role Description

We are seeking a highly organized, collaborative, and execution-oriented Senior Program Manager, U.S. Payer Initiatives to help accelerate the U.S. payer team’s internal development initiatives, cross-functional collaboration, and external partnership coordination. This role is built for someone who can connect strategy to action. The right candidate will bring strong program and project management skills, a bias for execution, and the ability to bring organization and structure to complex, cross-functional work. They will help move key initiatives forward, support strategic planning, organize and facilitate working sessions and workshops, oversee partner and customer implementations, and serve as a trusted partner to internal leaders and external stakeholders. This position will work closely with payer sales leadership, product and marketing partners, revenue and portfolio strategy teams, and external customers and partners to ensure plans are clear, coordinated, and moving. This role will help the U.S. payer team move faster, work smarter, and stay aligned. It is a hands-on role with real influence — ideal for someone who enjoys bringing order to complexity, building momentum across teams, and turning good ideas into reality.

Responsibilities

• Coordinate cross-functional teams to advance priority payer initiatives
• Drive execution of key internal and external workstreams from planning through delivery
• Communicate clearly and professionally with internal leaders, external partners, and customers
• Support implementation efforts with customers and help guide activation planning
• Support strategic planning efforts across the U.S. payer team
• Organize and facilitate workshops, planning sessions, and working meetings
• Partner with payer sales leadership on external efforts, stakeholder engagement, and coordination
• Track milestones, manage dependencies, and surface risks, issues, and decisions
• Use AI tools thoughtfully to improve productivity, organization, and execution quality

Qualifications

• Minimum 8 years of experience in program management, project management, implementation planning, or a related strategic operations role
• Proven ability to organize complex work, manage competing priorities, and keep teams aligned
• Strong communication skills, including the ability to work confidently with senior leaders and external partners
• Experience supporting cross-functional initiatives in a matrixed environment
• Comfortable with ambiguity and able to self-start by identifying next steps to advance key objectives
• Ability to plan and facilitate workshops, working sessions, and planning discussions
• Demonstrated professionalism, sound judgment, and follow-through
• Comfort using AI tools to improve efficiency, draft content, summarize information, or support planning

Preferred Qualifications

• Bachelor’s degree
• Experience launching or scaling new products, services, or channels
• Experience in payer, healthcare, health tech, or commercial strategy environments
• Familiarity with customer implementation efforts and partnership coordination
• Prior exposure to sleep, respiratory or HME industry
• Exposure to product development, portfolio planning, or go-to-market execution
• Experience supporting executive-level initiatives or leadership teams

Benefits

• Comprehensive medical, vision, dental, and life insurance
• AD&D, short-term and long-term disability insurance
• Sleep care management
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Commuter benefits
• 401(k)
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Tuition assistance
• Flexible Time Off (FTO)
• 11 paid holidays plus 3 floating days
• 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members

Compensation

A reasonable estimate of the current range for this position is: $112,000 - $168,000. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Company Description

At ResMed, we are shaping the future and recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members.