FL-DBPR-CTMH-Compliance Officer

V Group

Job Title

Contact constituents/complainants to discuss the details of the complaints that are filed. Provide any resources or referrals, as appropriate. And a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.

Required/Desired Skills

Skill - Required/Desired - Amount - of Experience

Ability to speak and understand English - Required - 0

High school diploma - Required - 0

Excellent written and oral communication with the public - Required - 0

Ability to read and interpret Florida State Statues - Required - 1 - Years

Experience working with the public in a professional work environment - Required - 3 - Years

Experience working with the public and analyzing complaints - Required - 1 - Years

Experience using Versa - Highly desired - 0

Experience using OnBase system - Highly desired - 0

Bachelors Degree - Highly desired - 0

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Vacancy posted 3 days ago

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