Box Office Supervisor | Part-Time | Acrisure Arena
$24 per hourAEG Presents
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office, and/or the VIP entrances. This role will pay an hourly rate of $24.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until September 4, 2026. Responsibilities
- Oversee the Box Office during events to ensure the Ticketing Representatives are providing top-notch customer service
- Working with Ticketmaster Archtics to solve customer ticketing issues
- Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
- Processing orders via Ticketmaster Archtics
- Dealing with customer issues either at the box office or VIP entrances
- Perform other duties as assigned
- 2-3 years experience in an office setting or similar preferred
- Ability to perform effectively under stressful situations
- Ability to define, analyze and solve problems
- Ability to coordinate box office procedures with otherstaff
- Ability to work variable hours, including evenings, weekends, and holidays
- Ability to communicate effectively both verbally and in writing
- Ability to safely and accurately handle and account for large sums of money
- Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
- Ability to maintain an effective working relationship with other staff, event promoters and the general public
- Skill in operating modern office equipment, including computers
- Frequent bending, lifting of heavy objects, sitting, exposure to multiple external elements, extensive walking through the building
Vacancy posted 1 day ago
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