Salesforce Operations Specialist - Field Services
Kforce has a client that is seeking a Salesforce Operations Specialist - Field Services in Pittsburgh, PA. Overview: We are seeking a technically savvy, early-career professional to support a growing Field Services operation and its continued adoption of Salesforce. This role sits between technology and operations, supporting centralized dispatch, contract administration, process documentation, and day-to-day Salesforce activities. This is not a Salesforce developer or administrator role. It is a strong opportunity for someone who wants to learn Salesforce, understand business operations, and grow within a technology-enabled organization. Responsibilities:
- Learn and utilize Salesforce to support Field Services operations
- Support centralized dispatching and coordination across multiple locations
- Interpret contracts and translate requirements into operational tasks
- Assist with Salesforce data entry, reporting, data quality, and maintenance
- Document processes and institutional knowledge to create scalable procedures
- Work with dispatchers, contract administrators, operations, and technology teams
- Support process standardization and continued Salesforce adoption
- Gain exposure to additional technologies, including telematics and other operational systems
- Bachelor's degree preferred; Entry level candidates encouraged to apply
- Strong technical aptitude and ability to learn new systems quickly
- Strong attention to detail, organization, and communication skills
- Interest in Salesforce, technology, operations, logistics, or process improvement
- Ability to understand business requirements and translate them into actionable tasks
- Salesforce experience is a plus but not required
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