Sr Legal Receptionist & Switchboard.MS Ops Onsite

Legal Receptionist

This role supports a busy legal office environment by providing reception, administrative support, hospitality services, and exceptional customer service to clients, attorneys, paralegals, and staff.

Responsibilities

• Meet and greet all visitors and employees professionally while maintaining a welcoming front office environment.
• Answer, screen, and direct incoming calls using proper phone etiquette and professional communication skills.
• Schedule meeting and conference rooms, ensuring rooms are prepared with supplies, beverages, and video conferencing equipment before meetings.
• Perform clerical and administrative duties including preparing documents and correspondence, maintaining files and calendars, scheduling appointments and meetings, and assisting with legal office procedures and terminology as required.
• Manage calendars and assist with meeting deadlines.
• Monitor staff whereabouts to appropriately handle calls, visitors, and inquiries.
• Maintain visitor and guest security procedures and assist with tracking company property such as ID badges and phones when necessary.
• Maintain the appearance and cleanliness of the lobby, workspaces, and supply areas.
• Order and organize office supplies and assist with light hospitality duties including coffee, water, and food orders.
• Serve as a concierge resource for guests, clients, and staff regarding local restaurants, coffee shops, and nearby services.
• Build strong professional relationships with clients and employees while adapting to firm culture and expectations.
• Participate in company, community service, or firm-related events and initiatives.
• Perform additional duties and value-added services as assigned.

Requirements

• High school diploma required; Associate or Bachelor's degree preferred.
• Minimum three (3) years of related business experience preferred, with strong preference for administrative and switchboard experience within a legal or professional office environment.
• Proficiency with Microsoft Office Suite, specifically Word and Excel.
• Excellent customer service, organizational, and communication skills.
• Professional appearance, competency, and strong email and phone etiquette.
• Ability to multitask and manage priorities in a fast-paced environment.
• Detail-oriented with the ability to work independently and maintain confidentiality.
• Comfortable working with office and technical equipment.
• Ability to lift up to 50 pounds.
• Parking currently provided but subject to change without notice.
• Available to start immediately.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.