Arctic Club Hotel - Cook

Cook Position

At Oxford Collection of Hotels, we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you.

What We Offer:

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our propertiesbecause you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities

Position Summary: A Cook at one of Oxford's luxury or boutique-style hotels is responsible for preparing consistently high-quality, flavorful, and visually appealing meals that contribute to an exceptional dining experience. This role plays a key part in executing menu items, maintaining proper food handling and preparation practices, and ensuring a clean, organized, and efficient kitchen environment. The Cook plays a key role in striving to meet and exceed Four-Star service standards delivering high-quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations.

Essential Duties & Responsibilities: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Food and Beverage Preparation (85%):

• Cook, set up and prepare food on the cookline
• Cook and plate meals for restaurant, banquet, and in-room dining service with attention to consistency, portion sizes, temperature, and presentation
• Assist with menu preparation and execution, including seasonal specials and banquet menus
• Assist with food service throughout banquet functions as needed ensure quality of service and product
• Clean kitchen and restaurant as needed, including washing dishes in the absence of a dishwasher, sanitize all food-contact areas multiple times throughout the day
• Assist with ordering of food, receive food and supply shipments
• Wash dishes as needed in the absence of a dishwasher.
• Ensure that food quality meets expectations including plating and visual appearance

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Guest Relations (10%):

• Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
• Interact with front of the house employees as to changes and requests of guests
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests
• Maintain integrity, confidentiality, and sensitivity when working with both internal and external guest exchanges

Other (5%):

• Communicate effectively with all hotel staff to ensure smooth delivery of services
• Complete a daily activity log with pertinent shift information for co-workers and leadership team
• Assist other departments with work as time permits
• Coordinate with front desk, maintenance staff, Chef and Beverage Manager and General Manager on things requiring attention.
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• Other Hotel related duties as assigned

Core Skills and Values:

• Company Character Supports company vision and values
• Customer Service Understands and meets the needs of customers
• Professional Appearance - Presents a professional and polished look
• Results Focused Consistently delivers results
• Stress Management Exhibits self-awareness and self-control in pressure situations
• Team Orientation Works cooperatively with others, assisting voluntarily

Preferred Education & Experience:

• High School Diploma or GED preferred
• 2+ years Previous culinary experience preferred
• Hospitality / hotel work experience preferred

Job Requirements:

• Food handler's license and liquor server permits as required by state law
• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evening, weekends and holidays
• Reliable and consistent attendance

Physical Requirements:

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to list 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to climb stairs both inside and outside in a variety of weather conditions

Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on pre-employment screening.

Oxford Collection Hotels