Customer Engagement Representative

Job Description

Job Description

Customer Sales Engagement Specialist

Location: Fort Lauderdale  Level: Entry-Level (Paid Training Provided)

Role Overview

Are you a "people person" with a drive to succeed? Quinonez Management Group is seeking outgoing, high-energy individuals to join our team as Customer Sales Engagement Specialists . This is a dynamic, face-to-face role where your personality is your greatest asset.

We specialize in bridging the gap between Fortune 500 brands and their customers through personalized, one-on-one interactions. No previous experience is required—we provide full, paid training to help you master the fundamentals of sales, marketing, and account management.

Core Responsibilities

As the face of our clients, you will act as a consultant for both new and existing customers. Your daily duties include:

• Customer Interaction: Greet customers with professional energy and provide a world-class experience through face-to-face engagement.

• Account Management: Use provided tablet technology to verify account information, process new orders, and facilitate contract renewals.

• Consultative Sales: Listen to customer needs and suggest tailored solutions, including account upgrades, new promotions, and service terms.

• Technical Execution: Utilize proprietary software to manage high sales volumes efficiently and ensure all data entry is accurate.

• Performance Tracking: Collaborate with the Customer Service Manager to maintain quality standards and report daily performance metrics to the leadership team.

What We Are Looking For

We hire for attitude and train for skill . To thrive in this role, you should possess:

• Elite Communication: Strong oral communication and active listening skills are non-negotiable.

• Adaptability: The ability to multitask in a fast-paced, high-volume sales environment.

• Problem-Solving Skills: A knack for thinking on your feet and making accurate, effective decisions for the client.

• Organization: Excellence in managing your daily leads and maintaining a professional schedule.

• Technical Literacy: Basic typing and computer skills for order processing and account management.

Why Join QMG?

• Paid Training: Transition into a professional career with hands-on mentorship from day one.

• Merit-Based Growth: We believe in rewarding results. Advancement and compensation are based strictly on individual performance , offering a clear path for those with a strong work ethic.

• Professional Culture: Work in a high-energy environment alongside a team that values personal development and "promoting from within."

Ready to start your career in management? Apply today to join the QMG team!

Quinonez Management Group (QMG) is a private outsourced sales and marketing firm headquartered in Fort Lauderdale, Florida, with additional operations in Miami and Houston. The company specializes in direct, face-to-face marketing and business-to-business (B2B) sales. They act as a middleman for Fortune 500 companies—specifically in the telecommunications and service industries (such as AT&T and Verizon)—to help them acquire and retain customers.

Company Description

Quinonez Management Group (QMG) is a private outsourced sales and marketing firm headquartered in Fort Lauderdale, Florida, with additional operations in Miami and Houston. The company specializes in direct, face-to-face marketing and business-to-business (B2B) sales. They act as a middleman for Fortune 500 companies—specifically in the telecommunications and service industries (such as AT&T and Verizon)—to help them acquire and retain customers.