Bilingual Customer Experience Representative

Bilingual Customer Experience Representative (Full Time) Compensation: $16‑17 per hour Hours: Monday – Friday, 8:00 am – 4:30 pm Type: W2, On‑Site Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312 What We Offer Medical, dental, life and disability insurance plans Paid holidays and paid time‑off Competitive 401(k) retirement savings plan, matched by Renuity Growing social program with team‑building and rewards Company wellness incentives About This Role Welcome new customers and update clients on their current project timelines Monitor and respond to company communications via MS Teams and text platform Complete customer care calls for all finished installations Key Qualifications Bilingual in English and Spanish Outgoing and engaging attitude to build relationships and trust with existing customers Experience in a high‑volume call center environment placing outbound calls Exposure to home improvement, collections, health, insurance, banking and finance, or sales industry – a plus Ability to multi‑task efficiently and work independently with minimal supervision Proficiency in MS Office 365, running reports, using shortcuts Flexible, positive attitude and willingness to learn Professional and approachable demeanor over the phone Equal Opportunity Statement Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact View email address on click.appcast.io. #J-18808-Ljbffr