Provider Operations Coordinator

Job Description

Job Description

Join Equum Medical and be a driving force in revolutionizing acute care telehealth. As an innovative leader in the healthcare technology industry, Equum Medical is dedicated to transforming how patients access critical medical services.

Our cutting-edge telehealth solutions empower healthcare professionals to deliver exceptional care remotely, bridging gaps in accessibility and enhancing patient outcomes. By joining our dynamic team, you will have the unique opportunity to shape the future of acute care telehealth, significantly impacting countless individuals' lives while pushing the boundaries of what's possible in modern healthcare. We also promoted flexible scheduling to help maintain work life balance and long-term career sustainability. Together, let's lead the way in providing seamless, high-quality care to patients when they need it most.

Position Summary:

The Provider Operations Coordinator supports the operational, technical, and administrative needs of a physician service line, with a focus on onboarding and scheduling systems coordination. This role bridges clinical operations, and IT systems, to ensure providers are effectively integrated into telehealth environments and operating efficiently

Key Responsibilities:

• Coordinate onboarding and orientation for physicians and providers, including setup and training on telehealth platforms, audiovisual (AV) systems, EMR, and communication tools

• Serve as a liaison between clinical teams, IT, and operations to ensure seamless system access and functionality

• Support physician scheduling processes and assist with staffing models and forecasting to meet service demand

• Monitor provider utilization and contribute to workforce planning efforts

• Ensure compliance with organizational standards, documentation requirements, and system usage protocols

• Maintain and evaluate demand and supply models to forecast trends and optimize planning strategies.

Requirements:

• Bachelor's degree in business, healthcare administration, or related field (or equivalent experience)

• Experience in healthcare operations, telehealth, or clinical systems- EMR familiarity strongly preferred

• Experience in physician scheduling strongly preferred

Knowledge and Skills:

• Ability to manage multiple priorities in a fast-paced, cross-functional environment

• Strong problem-solving and critical-thinking skills

Notice & Disclaimer: The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive, all-inclusive list of all responsibilities, duties, and skills required for the position. Requirements are representative of the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

We are an Equal Opportunity Employer, committed to a diverse and inclusive workplace. We do not discriminate against any job candidate or employee based on age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy. Equum Medical respects your privacy and is committed to maintaining the confidentiality and security of your personal information.