Accounts Receivable Specialist

Job Description

Job Description

 

Job Title: Accounts Receivable Specialist

Employment Type:  Full-Time

Schedule:  Monday – Friday from 8:30am – 5:00pm PST

Location:  Combination of working remotely and travelling to work onsite at any Affinity managed properties.

FLSA Status:  Non-Exempt

Reports to:  Controller

Compensation Package:

• Starting hourly pay rate range of $27.00-$27.00
• Monthly transportation allowance of $200.00

Benefits Package:

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance)
• 401k auto enrollment program
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day).

Job Responsibilities:

• Comply with all Fair Housing and Equal Housing Opportunities requirements
• Comply with appropriate state landlord/tenant statutes
• Monitor and review Aged Receivables (AR aging) across multiple property portfolios in Yardi Voyager to identify and resolve exceptions
• Strive to reach a 96% collections rate monthly
• Assist in one-on-one training with property managers in need of additional guidance to resolve outstanding balances including training on customer service collection phone calls and engaging in person with residents.
• Ensure all notices have been issued and follow up on filings to confirm completion. 
• Investigate past-resident balances, verify deposit accounting completion, and confirm files are transferred to collections in a timely manner
• Research and apply unapplied credits and prepays to outstanding resident balances
• Review and resolve outstanding subrent/subsidy suspense balances in coordination with Property Managers
• Work with in-house counsel on collections referrals, resident disputes, evictions, and related legal documentation
• Prepare and distribute AR aging summaries and exception reports to Property Managers and leadership
• Research and resolve resident account discrepancies
• Provide customer service to Property Managers and residents on billing and account inquiries
• Work closely with the Controller to ensure receivables are current, accurately reported, and reconciled on a consistent basis
• Other duties as assigned by Controller

Qualifications:

• Authorization to work in the United States
• High School Diploma or equivalent
• 1+ years of Accounts Receivable or property management accounting experience
• Yardi Voyager software experience required
• Experience monitoring aged receivables across multiple properties or portfolios preferred
• Proficient in Microsoft Office Applications
• Ability to communicate effectively, multi-task, and uphold the highest level of ethical behavior and integrity

Working Conditions:

• Approximately 65% in an office environment using a computer and phone
• Approximately 35% in an out-of-office environment for company events, site visits, or industry trainings
• Ability to carry or move objects weighing up to 20 pounds
• May be required to work nights or weekends for emergencies

Mission Statement:

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”

INTEGRITY, INITIATIVE, INNOVATION