On Site Service Manager
Senior plc
Company Description Who is Senior plc? Senior plc is an international, market-leading, engineering solutions provider with 30 operating businesses in 13 countries. Senior designs, manufactures and markets high-technology components and systems for the principal original equipment producers in the worldwide aerospace, defense, and land vehicle and power & energy markets. The Group is split into two divisions, Aerospace and Flexonics, servicing five key sectors. Our global values underpin what we do, and how we do it ... Safety - Integrity - Customer Focus - Respect & Trust - Accountability - Excellence Who is Senior Flexonics Pathway? Senior Flexonics Pathway is the leader in the engineering and manufacture of high-quality metal expansion joints, damper products and fabric expansion joints. We are dedicated to creating the highest quality products and developing unique design solutions that meet the complex challenges inherent in industrial processes. We offer the opportunity to be a part of our team crafting these critical, technically challenging parts that are installed in facilities all over the world. Job Description JOB SUMMARY: Modernize the Onsite Service structure and operating procedures. Align our services and practices to the targeted customers and applications. Promote the business through direct visits and all media and methods. ESSENTIAL FUNCTIONS:
- Identify, develop and train a technical crew to perform the services.
- Develop standards to work with operations leadership on staff availability and allocation.
- Update/modernize policies and practices related to the service of the employees, their engagement of the customers and the performance of the work.
- Promote the business through all means including customer/prospective customers site visits and walk downs to identify new business and/or resolve current issues.
- Develop business approaches and service offerings to win new business and deny competition.
- Create, prepare and present presentations, proposals and/or quotations and service contracts to customers/prospects based on customer needs.
- Assume other activities and responsibilities as directed.
- BA or S Degree with engineering or other technical training. Prior experience in business development, technical sales and marketing a plus.
- Knowledge of Site Services and the relevant technical applications.
- Experience in contract negotiations and language.
- Excellent skills in communication (verbal and written).
- Strong leadership of employees.
- Problem solving ability and an innate sense of ownership and urgency.
- Administrative and computing skills and proficiency.
- Ability to travel by ground and air (with valid drivers' license, passport, TWIC).
Vacancy posted 4 days ago
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