Import / Export Manager

Position Summary The Import / Export Manager is responsible for the end‑to‑end coordination, compliance and execution of international logistics activities. This role is highly hands‑on and manages the full lifecycle of shipments—from purchase order through final delivery—while ensuring compliance with all applicable regulations. Key Responsibilities International Logistics & Operations Manage daily import and export shipments across all modes (ocean, air, ground, parcel). Coordinate bookings with freight forwarders, customs brokers, carriers, and logistics service providers. Track shipments end‑to‑end and ensure timely movement and delivery. Serve as the primary liaison between suppliers, logistics providers, internal stakeholders, and customers. Communicate shipping requirements and instructions to international suppliers. Import & Export Documentation Prepare, review, and manage all required international shipping documentation, including commercial invoices, packing lists, bills of lading/air waybills, import security filings (ISF), certificates of origin and free trade documentation, and regulatory certificates such as NOAA, FDA, USDA, phytosanitary, etc., as applicable. Ensure documentation accuracy and completeness prior to shipment and customs clearance. Maintain shipment records in compliance with regulatory requirements. Trade Compliance & Regulatory Management Ensure compliance with all applicable import/export regulations, including U.S. Customs (CBP), FDA, USDA, other government agencies, Export Administration Regulations (EAR) and Foreign Trade Regulations, HTS classification, valuation, country of origin determination, and denied party screening requirements. Manage customs broker relationships and oversee entry processing and clearance. Monitor entries, duty payments, and post‑entry activities, including audits and corrections. Oversee record‑keeping programs and ensure audit readiness. Select, manage, and evaluate freight forwarders, customs brokers, and carriers; negotiate rates and service agreements across air, ocean, and ground transportation; monitor service performance and resolve operational issues; control and optimize international freight spend. Problem Resolution & Continuous Improvement Troubleshoot shipment delays, customs holds, and documentation issues. Identify process inefficiencies and implement improvements. Maintain up‑to‑date knowledge of changing global trade regulations and communicate impacts. Develop and refine standard operating procedures for international logistics. Cross‑Functional Coordination Partner with procurement, planning, finance, and operations teams to align logistics activity with business needs. Support product launches, special shipments, and new supplier onboarding. Interface with government agencies and regulatory bodies as needed. Qualifications Education & Experience Bachelor’s degree in Supply Chain, International Business, Logistics, or related field preferred (or equivalent experience). 8+ years of experience in import/export logistics operations. Experience in a small or mid‑size operation with hands‑on responsibility strongly preferred. Experience working with customs brokers, freight forwarders, and regulatory agencies. Technical Knowledge Strong knowledge of HTS classification, valuation, and country of origin rules. Incoterms, customs entry processes and duty programs. AES filing, ISF requirements. Free Trade Agreements. Hazardous materials regulations (49 CFR, IATA, IMDG) preferred. Highly detail‑oriented with strong organization and record‑keeping skills. Strong analytical and problem‑solving capabilities. Effective communication and collaboration across global stakeholders and cultures. Ability to manage multiple priorities in a fast‑paced environment. Ability to influence without authority. Negotiation and vendor management skills. Self‑directed, hands‑on, and operationally focused. Operates with minimal supervision and high autonomy. Hands‑on role with primary focus on executing day‑to‑day logistics operations. Limited travel required (≈5%). May interact with external partners and regulatory agencies frequently. Supervision of one team member. The approximate pay range for this position is $140,000 to $150,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401(k) with company match, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. This position is not eligible for Visa Sponsorship. Equal Employment Opportunity The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on click.appcast.io or please dial 711 and provide this number to the operator: View phone number on click.appcast.io. #J-18808-Ljbffr Nestlé SA