Senior HR Generalist

Senior HR Generalist

Yona Solutions is a fast-growing, multi-state provider of facility support services with a strong mission to serve healthcare and senior living communities nationwide in environmental and nutrition services.

The Senior HR Generalist serves as a key business partner providing both strategic and hands-on HR support across multiple states. This individual plays a critical role in employee and labor relations, workers’ compensation, training and development, compliance, and performance management. The ideal candidate brings experience working in unionized and non-unionized settings, has multi-state HR knowledge, and thrives in a rapidly scaling company.

What you’ll do:

• Partners with the HR Director and team to develop and implement the HR strategy aligned with business goals.
• Serves as a trusted advisor to managers and employees, supporting all aspects of the employee lifecycle. Provides coaching to managers on performance, employee relations, disciplinary actions, and retention.
• Acts as the performance improvement driver and provokes positive change in people management.
• Actively identifies gaps, and proposes and implements necessary changes to cover risk, efficiency, etc.
• Leads and manages employee and labor relations, including grievance resolution, investigations, and union communications.
• Handles routine and complex labor relations and human resource inquiries related to policies, procedures, and bargaining agreements.
• Leads all employee investigations within the area of responsibility.
• Ensures compliance with state and federal labor laws (e.g., FMLA, FLSA, OSHA, ADA, Title VII) across multiple jurisdictions.
• Supports with entering workers’ compensation claims into the system, drafting return to work letters, and communicates with managers on certain aspects of worker’s compensation.
• Drives HR process improvements and implements best practices.
• Collaborates cross-functionally on HR projects that support strategic growth.
• Maintains and updates personnel records, HRIS data, and ensures accuracy and confidentiality of information.
• Supports discussions and transfers best practices from different functions in the organization.
• Stays informed about the business, industry trends, advances, and ensures that HR has strategic plans in place to address new growth.
• Completes various required audits to ensure compliance.
• Uses data to drive continuous improvement.
• Performs other duties as assigned.

What you’ll need:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 6–10+ years of progressive HR experience, with strong emphasis on employee and labor relations.
• Demonstrated experience advising and coaching managers on performance management, employee relations, and disciplinary actions.
• Hands-on experience conducting workplace investigations, including complex and sensitive cases.
• Strong knowledge of federal and state employment laws (e.g., FMLA, FLSA, ADA, OSHA, Title VII) across multiple jurisdictions.
• Experience working in unionized environments and handling labor relations matters, including grievances and collective bargaining agreement interpretation.
• Proven ability to identify gaps, assess risk, and implement process improvements.
• Ability to manage multiple priorities and operate both independently and collaboratively.
• Familiarity with multi-state labor laws and HR compliance in fast-paced organizations.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook); HRIS experience preferred.
• PHR or SHRM-CP certification preferred.
• Bilingual (Spanish).