Future Opening: Reconstruction Project Administrator

Reconstruction Project Administrator

Benefits: 401(k), 401(k) matching, dental insurance, health insurance, vision insurance

Do you love helping people through difficult situations?

Then, don't miss your chance to join SERVPRO of Augusta as a new Reconstruction Project Administrator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO of Augusta employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Monitor job file status

Monitor job file audit status

Maintain job file WIPs

Monitor and ensure client requirements are followed

Review and validate initial field documentation

Create preliminary estimate

Daily job file coordination

Perform job file backup

Maintain internal and external communications

Prepare job file reports

Complete and review job file documentation for final upload and the audit process

Complete job file audit process

Perform job close-out

Assist other departments, as needed

Position Requirements

2+ year(s) of administrative or office-related experience

Experience with writing estimates, job file processes, and quality assurance a plus

Experience in service industry environment a plus

Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

Polite, confident, and excellent customer service skills, including listening and questioning skills

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software, including Xactimate and proprietary software

Minimum of HSD/GED preferred

Ability to successfully complete a background check subject to applicable law

Hours: 40 hours/week, flexible to work overtime when required Vary between 7 a.m. and 7 p.m. Compensation: $18.00 - $22.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.