Epic Systems Analyst

Salary: $102,000 - 142,000 per year Requirements:

• We require at least two years of experience working with Epic or comparable health system software, or at least two years of scripting or programming experience.
• We require a bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care, or a related discipline, plus at least three years of experience in IT or operations; equivalent work experience may be considered in place of the degree.
• We look for clinical or IT systems knowledge and experience supporting safe, high-quality care through the electronic health record.

• We analyze complex clinical and business needs and translate them into scalable, efficient technology solutions that align with organizational goals, Epic standards, regulatory expectations, and industry practices.
• We lead and support large projects, system implementations, upgrades, and optimization efforts across the full application lifecycle, including requirements gathering, design, build, testing, implementation, training, and production support.
• We perform system build, validation, testing, and ongoing support for assigned applications.
• We investigate and document future-state operational specifications, application behavior, workflows, data collection, report details, and related clinical or technical issues.
• We develop and maintain internal procedures used alongside Epic applications.
• We evaluate clinical and business operations, user preferences, requested changes, and updates, then prioritize and implement system enhancements.
• We act as a liaison between end users, third parties, and Epic implementation staff.
• We provide first- and second-level support by diagnosing, troubleshooting, and resolving complex incidents.
• We monitor system stability, availability, performance, and opportunities for improvement across enterprise platforms.
• We help technical and project teams resolve system and application issues and escalate risks or problems when needed.
• We plan and carry out complex configuration work, maintenance and refresh testing, and installation, upgrade, or decommissioning activities.
• We support production and non-production environments, vendor-related support activities, and performance tuning initiatives.
• We create and review documentation for system configuration and operational procedures.

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We are looking for a senior Epic Systems Analyst III to join our Clinical Care and Patient Engagement Technologies organization. In this role, we partner closely with clinical leaders, business stakeholders, vendors, and cross-functional IT teams to strengthen enterprise Epic solutions, improve workflow efficiency, and enhance the end-user experience. We offer the opportunity to work on high-impact initiatives that support system stability, scalability, performance, and long-term clinical technology success.

last updated 35 week of 2026