RECEPTIONIST/ADMINISTRATIVE ASSISTANT

Job Description

Job Description

Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial/industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market. Learn about our Planet Passionate initiatives: At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability. Ready to be part of our team? We are looking for an Administrative Assistant/Receptionist in our Deland, FL office! This is a Full-Time (M-F) in-office position. Summary:

The Receptionist/Administrative Assistant supports daily office operations by managing the front desk, welcoming visitors, coordinating routine administrative and workplace-support activities, and completing varied assignments for the broader team. This role helps maintain an organized, professional, and hospitable office environment while serving as the first point of contact for visitors and callers. Success requires adaptability, attention to detail, sound judgment, and a willingness to respond to changing day-to-day needs. Essential Duties: Create a welcoming experience for visitors by greeting them promptly, determining their needs, notifying the appropriate employee, offering reasonable hospitality such as coffee or water, and directing or escorting them as appropriate. Answer and route phone calls, emails, and inquiries in a professional and courteous manner. Coordinate appointments, meeting logistics, and shared calendars for designated team members, including scheduling, room arrangements, and meeting communications. Prepare and edit correspondence, reports, presentations, and other documents as needed. Handle office supply inventory and place orders as needed. Coordinate routine employee-recognition and office-support activities, such as preparing service awards, birthday cards, and other established workplace acknowledgments. Ensure confidentiality of sensitive information and adhere to company policies. Maintain the reception and visitor areas so they remain clean, orderly, stocked, and ready to support a professional and welcoming experience. Receive, sort, and distribute incoming mail and packages, and prepare routine outgoing shipments and correspondence in accordance with established procedures. Facilitate outbound mail, including sending tracking information to appropriate parties and managing the postage program. Follow the Group Code of Conduct and Group Compliance. Follow Compliance requirements per “KNA-SOP-1705 Compliance Roles and Responsibilities.” Perform all other duties as assigned. Education and Experience: Strongly preferred: BA or AA degree; High school diploma or equivalent required. Maintains a neat, professional presentation appropriate for a customer-facing workplace environment. Excellent customer service attitude. Previous experience in reception, administrative support, customer service, or a similar office environment strongly preferred. Required: Working proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Clear and professional written and verbal communication skills. Ability to organize competing priorities. Strong accuracy and attention to detail. Work effectively both independently and collaboratively in a fast-paced office environment. Ability to learn and adapt to new systems, processes, and changing business needs. Preferred Skills: Knowledge of office management systems and procedures. Ability to problem-solve Personal Attributes The successful candidate will exhibit the following attributes: Polished Professional Presence Consistently conveys courtesy, credibility, and respect through demeanor, language, and appearance. Demonstrates sound awareness of the professional standards appropriate to a highly visible, customer-facing workplace. Genuine Service Mindset Naturally attentive to how visitors, callers, and colleagues experience each interaction. Approaches people with patience, helpfulness, and a sincere desire to create a welcoming environment. Steady Composure Remains calm, tactful, and approachable when interruptions, competing needs, or unexpected situations arise. Maintains a measured and respectful manner even when others are hurried, frustrated, or demanding. Careful Discretion Handles sensitive information and private situations with restraint, integrity, and respect. Recognizes appropriate boundaries and exercises good judgment after sharing information or responding to requests. Dependable Accuracy Is naturally conscientious and attentive to details that affect others’ confidence and experience. Takes personal pride in being consistent, trustworthy, and reliable in everyday interactions. Thoughtful Learning Mindset Approaches unfamiliar situations with curiosity and humility while asking thoughtful questions when information appears incomplete, inconsistent, or unclear. Learns from feedback and remains willing to adjust when new information or a better approach becomes available. Physical Demands: The physical demands described here represent those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform key responsibilities. Strength & Mobility:

This position primarily involves seated work, with occasional standing or walking as needed. Must be able to exert up to 10 lbs. of force occasionally, up to 5 lbs. frequently, and a negligible amount constantly to lift, carry, push, or pull objects. Dexterity & Coordination:

Frequent use of hands and fingers for typing, handling documents, operating office and shipping equipment, packaging small items, applying shipping labels, and interacting with digital tools. Visual and Auditory Demands:

Regularly performs computer work, reads and reviews documents, observes the reception area, communicates by telephone, and interacts with visitors and employees. Cognitive and Communication Demands:

Requires sustained attention, organization, routine problem-solving, and effective verbal and written communication through phone calls, emails, document preparation, and in-person interactions. Work Environment:

Typical office setting with controlled lighting, temperature, and noise levels. We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program. Kingspan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.