Operations Assistant

Operations Assistant

The Operations Assistant provides administrative and operational support across multiple business units while serving as a key resource for office management, executive support, employee onboarding, and internal operations. This position works closely with the Operations Manager and leadership team to coordinate daily office activities, maintain organizational systems, support technology administration, and contribute to an exceptional employee experience.

Key Responsibilities

• Provide operational and administrative support to the Operations Manager, including calendar management, scheduling, correspondence, and meeting coordination.
• Serve as the primary point of contact for office operations, including answering phones, greeting visitors, and maintaining a professional office environment.
• Maintain office organization, including light office tidying, supply inventory, and ordering office materials as needed.
• Coordinate new employee onboarding, including preparing new hire binders, office workspaces, equipment, and orientation materials.
• Set up new computers, workstations, and office equipment for incoming employees.
• Create, manage, and maintain Microsoft 365 user accounts, including Outlook, Teams, SharePoint, Adobe, and other business applications.
• Assist with Microsoft SharePoint administration and support workflow improvements using Microsoft Power Automate.
• Coordinate company mail distribution, outgoing mailers, and business development marketing packages.
• Manage company vehicle records, coordinate vehicle tracking, and assist with DMV registrations, renewals, inspections, and related documentation.
• Maintain vendor relationships and assist with service agreements and operational purchasing.
• Support budget tracking for operational expenses and office-related expenditures.
• Prepare and maintain company policies, procedures, forms, and other internal documentation.
• Coordinate employee engagement activities, company events, celebrations, and team-building initiatives.
• Provide administrative support across departments and assist with special projects as assigned.
• Identify opportunities to improve operational efficiency and recommend process improvements.

Qualifications

• Previous experience in office administration, operations, executive support, or office management preferred.
• Strong proficiency with Microsoft 365, including Outlook, Excel, Teams, SharePoint, and related collaboration tools.
• Experience managing user accounts through Microsoft 365 Admin Center and other business applications is preferred.
• Familiarity with Microsoft Power Automate and SharePoint workflows is a plus.
• Excellent organizational, multitasking, and time management skills.
• Strong written and verbal communication abilities.
• High level of professionalism, discretion, and attention to detail.
• Ability to work independently while collaborating effectively across multiple departments.
• Valid driver's license with the ability to perform occasional local errands, including DMV visits and company-related deliveries.

What We Offer

• Competitive hourly compensation.
• Paid time off.
• Professional growth and development opportunities.
• A collaborative, mission-driven culture that values innovation, accountability, and continuous improvement.
• The opportunity to make a meaningful impact within a growing organization dedicated to strengthening communities nationwide.