Memory Care Director

Job Description

Job Description

Complete Care is seeking a compassionate and dedicated Memory Care Director (Full Time) to join our team. At Complete Care , we believe our residents are more than those we serve—they are our extended family. We are committed to creating a safe, nurturing, and engaging home where every resident living with Alzheimer’s disease, dementia, or other memory-related challenges is valued, respected, and loved.

Responsibilities of the Memory Care Director:

• Hire, train, and supervise memory care staff while ensuring proper staffing and backup coverage at all times.

• Oversee departmental budgeting for on-site services, marketing, and other needs.

• Develop, implement, and continuously update a dynamic memory care program tailored to our residents’ needs.

• Represent Complete Care at Westfield positively while building strong connections with potential residents, families, and healthcare professionals to grow community occupancy.

• Lead quality improvement initiatives, strategic planning, and environmental safety programs to ensure a secure environment for residents, staff, and guests.

• Review and address incident/accident reports with follow-up improvements.

• Foster open and compassionate communication with residents’ families and care teams, keeping them engaged as part of the extended care family.

• Provide education for staff and families about dementia care and best practices.

• Partner closely with activities staff to encourage meaningful resident engagement.

• Plan and direct programs that meet the mental, physical, spiritual, and social needs of residents, including partnerships with local community organizations.

• Participate in ongoing dementia training alongside the care team to ensure the highest level of service.

Requirements & Qualifications:

• Previous experience in assisted living or skilled nursing.

• Bachelor’s degree

• 2 years supervisor experience in memory care or SNF

• Strong problem-solving skills and leadership abilities.

• Excellent communication skills to connect with residents, families, and staff effectively.

• Bilingual is a strong plus

What We Offer:

• Full time shift opportunities

• Comprehensive benefits for full-time employees including medical, dental, vision, 401(k), and PTO

• You can choose to get paid every day – no more waiting for payday!

• Tuition reimbursement to support your professional development

• Real opportunities for career advancement

 

At Complete Care , is an equal opportunity employer.

#LI-JG1