Sales Supervisor

Company Description Kirna Zabête Inc. is a luxury women’s fashion concept store with seven locations across the United States, including Soho, Madison Avenue, East Hampton, Nashville, Palm Beach, Miami, and Bryn Mawr, as well as a global online shop. The brand features a curated selection of leading and emerging designers such as Bottega Veneta, Loewe, and Saint Laurent. Owner Beth Buccini personally selects every item, focusing on inspiring clients with an edit of the most relevant styles of today and tomorrow. Kirna Zabête is known for combining high-end fashion with a warm, welcoming, and service-focused environment.

Selling Supervisor – Soho, NY

The Selling Supervisor position is responsible for supporting the Regional Director in overseeing floor coverage, driving sales, visual merchandising, client service, and operational functions within the store. This role requires strong leadership, business development, and operational skills while maintaining the highest standards of customer service and representing the Kirna Zabête brand.

Responsibilities

Business Development

• Proactively ensure the sales floor is visually appealing, neat, clean, and organized at all times.
• Understand and communicate business trends, top clients, and sales performance.
• Manage and complete the end-of-day recap in accordance with company standards.
• Balance the development and growth of individual business while supporting overall store performance and meeting individual sales goals.
• Foster a work environment that inspires mutual trust, respect, professionalism, and positivity.
• Lead by example at all times, prioritizing business development and client outreach during downtime.

Operations and Processes

• Take the lead on morning operational tasks and delegate responsibilities when necessary.
• Ensure transfers and new product receipts are processed promptly, without unnecessary delays or postponement until the following business day.
• Serve as a Kirna Zabête ambassador by sustaining and promoting the brand's culture internally and externally.
• Maintain and maximize existing client relationships to achieve individual sales goals.
• Take all necessary measures to ensure the safety and security of products and valuable materials within the store.
• Partner with Store Management to oversee opening and closing procedures and ensure they are completed by the team.
• Ensure the consistent execution of Retail Excellence guidelines across both front-of-house and back-of-house operations.
• Support inventory management and warehouse stock activities, reporting any discrepancies immediately.

Qualifications & Requirements

• Strong leadership, organizational, and communication skills.
• Demonstrated ability to drive individual sales while supporting overall store performance.
• Ability to identify business trends and communicate sales performance effectively.
• Strong attention to detail and commitment to visual merchandising and operational standards.
• Ability to prioritize tasks, delegate responsibilities, and maintain a sense of urgency.
• Professional demeanor and commitment to upholding the Kirna Zabête brand image and culture.
• Ability to work collaboratively with Store Management and team members to achieve business objectives.

Salary Range: $25 to $28 per hour + commission