Senior Director of Product, Customer Data and Orchestration Platform
Jobleads-US
- # Senior Director of Product, Customer Data and Orchestration PlatformApplylocations: New York, NY - 225 Liberty Street: Remote UStime type: Full timeposted on: Posted Yesterdayjob requisition id: JR15435**Job Title**Senior Director of Product, Customer Data and Orchestration Platform**Job Description******About The Position** |*Major goals and objectives and location requirements***The Senior Director of Product will serve as the strategic product lead and primary communication bridge for our emerging Customer Data and Orchestration Platform. This role is dedicated to evolving our technical architecture from 'session-based' to 'user-focused' by delivering a high-fidelity 'Golden Record'—a Central User Profile that harmonizes subscriptions, behavioral metrics, and customer history across existing data silos. Acting as a force multiplier for our marketing and data teams, this leader will refine our systems to automate complex data workflows, remove technical friction, and unlock scalable, data-backed customer growth opportunities.**Hybrid 3x a week- (New York, NY)****In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.******About The Positions Contributions:*****Product Vision & Strategy** Data Enablement: Architect the Central User Profile (Golden Record) to serve as a shared service, giving marketing teams a 'plug-and-play' data source for high-scale activation, personalization, and segmentation.* Own Subscription & Entitlement Tech: Serve as the product lead for Piano. Define and enforce how we manage access, paywalls, and subscription logic.* Unlock "Known-First" Growth: Partner with marketing and business leadership to prioritize high-margin, "Known-First" use cases—such as intelligent list identification, intelligent up-selling, and precision cross-selling—to maximize the Lifetime Value (LTV) of the existing customer database.* Evangelize Composable Architecture: Serve as the product champion for our warehouse-native Composable CDP model, advocating for an approach that connects best-of-breed tools directly to BigQuery.* Continuous Optimization: Partner with marketing teams to drive the ongoing optimization of onsite marketing experiences to improve conversion and engagement.*Execution & Delivery** Removing Operational Friction: Lead the continued integration of Piano across the portfolio, focusing on automating entitlement checks and subscription logic to free up marketing and customer services teams from manual troubleshooting.* Platform Orchestration: Partner with marketing teams to translate complex marketing requirements into automated orchestration logic, ensuring "Next Best Action" (NBA) signals are delivered seamlessly into customer engagement tools.* Empower Marketer Autonomy: Design and own the central customer data that equips marketing leads with high-fidelity data to control audience segments and "Share of Voice".* Identity Resolution & Bridge: coordinate the roadmap for the identity and access layer, focusing on "Identity Bridges" like newsletter sign-ups to link anonymous user intent with known profiles.* Platform Alignment: Balance universal platform standardization with the flexibility required by specific brand and marketing teams.*Operational Leadership** Strategic Growth Modeling: Collaborate on new acquisition opportunities by building business cases and modeling revenue impact with brand and marketing leaders.* Shared Performance Frameworks: Collaborate with marketing and business leaders to establish common success metrics, ensuring platform improvements are directly tied to the ability to drive conversion and LTV.* Own platform reliability and governance standards: Set expectations for data quality, freshness SLAs, consent/compliance requirements, and incident response across identity and activation pipelines.*Team & Stakeholder Management** Technical Advocacy: Serve as a primary bridge between marketing teams and engineering, ensuring the marketing technologies are technically optimized to support the businesses growth and retention goals.* Direct Management: Lead and mentor product managers, including a Junior PM focused on Audience Relationship initiatives.* Drive Operational Adoption: Partner with brand and marketing teams to ensure platform tools are fully adopted, driving a cultural shift toward unified, efficient, customer data-backed architecture.* Cross-Functional Problem Solving: Lead resolution when business objectives, user experience, and technical capabilities conflict.****The Role’s Minimum Qualifications and Job Requirements:******Education:** Bachelor's degree preferred and/or equivalent experience.****Experience:**** 7+ years in digital product management, with a strong track record in mobile app development and consumer engagement strategies.****Specific Knowledge, Skills, Certifications and Abilities:***** Demonstrated experience launching and scaling high-profile mobile products; DTC, media, or lifestyle brand experience is a strong plus.* Deep understanding of mobile analytics, growth levers, A/B testing, and agile product processes.* Proven leadership skills with a successful track record of managing and mentoring product managers and cross-functional stakeholders.* Exceptional communication and presentation skills, with the ability to align and influence at all levels of an organization, including C-suite executives.* A passion for innovation in the media space and a strong orientation toward outcomes, user needs, and brand integrity.It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing View email address on click.appcast.io Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: Range**Salary: New York: $180,000 - $200,000 Remote US: $170,000 - $190,000The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
- J-18808-Ljbffr Jobleads-US
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior Director of Product, Customer Data and Orchestration Platform in New York, NY vacancy
$165k - $190k
...(HL7/FHIR) for secure data transport, and to harness... ...leads to align product delivery with market messaging... ...with migration to the new platform and aligning with... ...team of direct reports (Senior Product Managers and Product... ...platforms, ensuring customer retention and technical...PlatformCustomerDataSeniorRemote work- ...Meredith Corporation in New York seeks a Senior Director of Product to lead the strategy for their Customer Data and Orchestration Platform. As a strategic product lead, you will enhance technical architecture and drive data workflows to empower marketing initiatives....PlatformCustomerDataSeniorRemote jobWork at office
- ...in the United States is seeking a Senior Manager, CRM & Lifecycle Marketing... ...care journey. You’ll own end-to-end orchestration in Customer.io and related platforms, building personalized, scalable... ...’ll collaborate with Engineering, Data, Enrollment Marketing, and Brand teams...PlatformCustomerDataSenior
- ...Senior Vice President, Head of Product About the Company Globally recognized media... ...2B information and media platforms. This pivotal role demands... ...driving the transformation of data, analytics, and news... ...product team, fostering a customer-focused culture, and...PlatformCustomerDataSenior
$120k - $200k
Team: Product Management & AlliancesCity: New... ...the Right Thing, Customer Success, Employee... ...and strengthened by data lakehouse... ...on the Veeva Vault Platform.Integrations with... ...combines intelligent orchestration and natural language... ...have visibility with senior leaders, influence...PlatformCustomerDataSeniorWork at officeLocal areaRemote workWork from homeWorldwide3 days per week$210k - $250k
...Astronomer empowers data teams to bring mission-... ...leading unified DataOps platform powered by Apache... ...building reliable data products that unlock insights,... ...-to standard for data orchestration, and our R&D team is at... ...product management and customers to deliver customer facing...PlatformCustomerDataSeniorFull timeAstronomer
New York, NY6 days ago$169k - $228.6k
...complex and large-scale data challenges in the... ...analytics, and data workflow orchestration. We are looking for an... ...(SME) for helping customers solve data challenges... ...use of the AWS Cloud platform and Analytics Services... ...engineering teams, providing product improvement feedback...PlatformCustomerDataSeniorWorldwideFlexible hours$200k - $400k
...TITLE: Senior/Staff Software Engineer REPORTING... ...millions of real customer conversations for... ...is running AI in production at this scale. We... ...We’re serving an orchestrated system of agents answering... ...isn’t shippable. Platform engineering — the... ...Bullpen Capital, Data Point and Forum...PlatformCustomerDataSeniorWork at officeFlip
New York, NY22 hours ago$130.6k - $189.4k
You know great products don't sell themselves... ...understand their customers, can simplify... ...that story. As a Senior Product Marketing... ...services, alongside the orchestration and automation... ...core messaging platforms and website/FAQ content... ..., and market data. You’ll also be...PlatformCustomerDataSeniorRemote workVisa sponsorship$142.6k - $191.1k
...We are looking for a Senior Software Engineer to help us grow the data platform. You will be embedded on the Orchestration Platform team that runs workflow scheduling applications... ...software, and can work backwards from the customer experience. You have excellent...PlatformCustomerDataSeniorWork experience placementThe Walt Disney Company
New York, NY22 hours ago- ...enterprises unify data, applications,... ...single, governed platform. A leader in Enterprise... ...power real-time orchestration at scale. With... ...believe in balancing productivity with self-care.... ...As a Senior Solutions Consultant... ...alignment with the customer during the pre-sales...PlatformCustomerDataSeniorRemote workFlexible hours
- ...work impacts our customers as part of interesting... ...to e-learning platform, tuition... ...BullShooter darts. As Senior Vice President, Advertising... ...our first-party data into a... ...seller organization.Productize TouchTunes inventory... ...buying and orchestration layers, position...PlatformCustomerDataSeniorWork at officeLocal areaRemote workWork from home
TouchTunes
New York, NY22 hours ago - ...Time$200k - $250kJob Title: Director of Product Development, Agentic Commerce... ...brand positioning, and rich data assets, they partner with... ...execution through to scalable platform integration, determining which... ..., ecosystem readiness, and customer demand. Partner across...PlatformCustomerDataFlexible hoursShift work
- ...Director of Product - Digital Health & Life Sciences SoftwareAs... ...software products deliver strong customer value, regulatory alignment, and sustainable... ...product roadmaps across digital health platforms, applications, and data solutions. Customer & Market Insights...PlatformCustomerDataPermanent employment
- GitLab is the intelligent orchestration platform for DevSecOps. GitLab... ...increase developer productivity, improve operational... ...based on GitLab data. Fortune 100 refers to... ...overview of this role As a Senior Revenue Analytics... ...requirements. You'll explore customer engagement, adoption,...PlatformCustomerDataSeniorRemote work
$220k
...Our AI workflow and analytics platform for lenders is trusted at... ...verification engine, Ocrolus captures data from financial documents with... ...and income analytics, our customers achieve greater efficiency in... ...with the VP of Mortgage Product to accelerate execution across...PlatformCustomerDataFull timeRemote workEnboarder
New York, NY1 day ago$180k - $220k
...workflow and analytics platform for lenders is... ...Ocrolus captures data from financial... ...income analytics, our customers achieve greater... ...looking for a Director of Product - Platform to... ...platform, and model orchestration. You’ll define... ...hold your own with senior engineers Deep...PlatformCustomerDataFull timeContract workRiverPark Ventures
New York, NY1 day ago$210k - $270k
...combining powerful technology, data, and community to enable... ...to build on our platform. Our business-in-a-box platform... ...the Role Fora is hiring a Director of Consumer & Product Insights to help build a modern... ..., and continuous customer learning. Reporting into...PlatformCustomerDataFull timePart timeWork at officeSocket.dev
New York, NY2 days ago$240k - $270k
...and relentlessly customer driven. We create... ...optimize financial product experiences across... ...are building the platform infrastructure that... ...is looking for a Director of Product to own... ...marketplace. This is a senior, hands-on product... ...with Engineering, Data Science, Design,...PlatformCustomerDataWork at officeFlexible hours3 days per weekSocket.dev
New York, NY2 days ago$169k - $228.6k
Are you a customer-obsessed leader with deep expertise in Data, Analytics, and Artificial... ...cross-functional orchestration, and strategic impact at the most senior customer and AWS... ...and analytics platforms on AWS.Analytics... ...mesh patterns, data products, metadata management...PlatformCustomerDataSeniorFlexible hours$201k - $335k
...Director of Product, IT Rippling New York, New York, United... ...sales, marketing, and customer-facing teams to build... ...devices, apps, permissions, data, AI tools, and... ...infrastructure for the AI era: one platform that unifies identity,... ...to the IT GM and senior leadership on product...PlatformCustomerDataWork at office3 days per weekRippling
New York, NY17 hours ago$225k - $275k
...Job Description Job Description Senior Director, Product, Confidential 2Bridge has been engaged... ...Approximately 25–30% of the role is customer-facing with C-suite and Managing... ...leadership. Experience may include trading platforms, payments, custody, market...PlatformCustomerSenior2Bridge Partners
New York, NYa month ago$275k - $350k
...'s hospitality‑specific AI platform. Canary is utilized by 2... ...Role We're looking for a Director of Product to own our flagship... ...synthesizing signals from customers, data, sales, and the competitive... ...with at least 2–3 years in a senior or director‑level PM role at...PlatformCustomerDataWork at officeWorldwideCanary Technologies Corp
New York, NY2 days ago- ...Capital One Shopping seeks a Director of Product to lead data-driven initiatives and build AI-enabled consumer experiences. You... ...scientists, and engineers to drive value across platforms. The role emphasizes customer-focused product leadership, cross-functional execution...PlatformCustomerDataRemote job
$170k - $180k
...scale, across every screen. Our data exists with the consent of... ...relevant. We are seeking a Director of Product Marketing to drive go-to-... ...Advertisers, Publishers, and Tech Platforms. This role will be... ...drive revenue growth, improve customer retention, and enhance overall...PlatformCustomerDataFull timeTemporary work$144.25k - $256.25k
...incubating, and scaling products and platforms that matter to our customers’ digital lives. We combine... ...are seeking a Director of Product Development to... ...brand, and differentiated data assets, this leader will... ...and recommendations with senior leadership to inform strategic...PlatformCustomerDataShift work$198k - $264k
...CoreWeave delivers a platform of technology, tools,... ...Do:We are seeking a Director of Product Marketing to define and... ..., sales plays, and customer proof points that drive... ...spanning inference, orchestration, and developer toolingCreate... ...in our office and data center locationsA...PlatformCustomerDataPermanent employmentFull timeTemporary workCasual workWork at officeFlexible hours$340k - $425k
...the intelligent finance platform that enables companies... ...and accounting tasks for customers so they can focus on... ...need to grow your career.Product at BrexThe Product team... ...best-in-class GTM data and enrichment systems,... ...communicating effectively with senior leaders and executives,...PlatformCustomerDataWork at officeRemote work3 days per week- ...deliver top-notch technology products.As a Senior Lead Software Engineer at... ...to build NextGen orchestration platform using advanced AI capabilities... ...engineering workflows, including data sensitivity considerations... ...relationships and put our customers at the heart of everything...PlatformCustomerDataSeniorFor contractors
- ...commerce is looking for a Director, Product Development - Agentic... ...initiatives, building products and platforms that transform how customers interact with payments,... ...will work directly with senior leaders across Product,... ...research, analytics, and data to drive product strategy...PlatformCustomerDataFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Director of Product, Customer Data and Orchestration Platform. Be the first to apply!
Related searches
- chief product officer New York, NY
- director of product engineering New York, NY
- head of product marketing New York, NY
- product marketing director New York, NY
- product director New York, NY
- head of product design New York, NY
- director of product growth New York, NY
- customer development manager New York, NY
- customer advocacy manager New York, NY
- remote customer service manager New York, NY