Sales Development Manager

Department: Sales / Business Development Employment Type: Full-Time Level: Manager Compensation $85K-110K with OTE $115-145K Onsite full time role About Flexzo AI Flexzo AI is transforming healthcare staffing and workforce management through innovative technology and AI-powered solutions. Our platform is designed to help healthcare organizations streamline staffing, improve scheduling, and connect with qualified healthcare professionals more efficiently. We are building a high-growth sales organization and are looking for a driven Sales Development Manager to help establish and scale our Sales Development Representative (SDR) team. Position Overview The Sales Development Manager will be responsible for building, leading, and developing Flexzo AI's SDR team. This is a hands-on leadership role for someone who has successfully built or scaled outbound sales teams, understands B2B prospecting, and knows how to create a consistent pipeline of qualified opportunities. The ideal candidate has experience managing SDRs, developing outbound sales strategies, implementing sales processes, and driving measurable results. Healthcare technology, healthcare staffing, SaaS, or workforce management experience is highly desirable. This person will help build the foundation of Flexzo's sales development organization, including hiring, training, coaching, performance management, and establishing the systems and processes needed to scale. Key Responsibilities Build and Lead the SDR Team Recruit, hire, onboard, and develop a high-performing SDR team. Establish team structure, territories, activity expectations, and performance goals. Create training programs and onboarding processes for new SDRs. Coach and mentor SDRs on prospecting, cold calling, email outreach, objection handling, and appointment setting. Build a culture of accountability, productivity, and continuous improvement. Develop Outbound Sales Strategy Create and execute outbound prospecting strategies targeting healthcare organizations. Identify and develop target markets, ideal customer profiles, and decision-maker personas. Build outreach campaigns using phone, email, LinkedIn, and other prospecting channels. Develop messaging and scripts that communicate Flexzo AI's value proposition. Identify opportunities to improve lead generation and meeting conversion. Drive Performance and Accountability Establish and manage KPIs, including: Outbound calls and email activity New contacts and accounts engaged Meetings held and show rates Sales-qualified opportunities generated Pipeline contribution and conversion rates Monitor team performance and provide regular coaching. Analyze campaign results and adjust strategies to improve productivity. Provide leadership with reporting, forecasts, and performance insights. Sales Process and Technology Implement and optimize SDR workflows, playbooks, and sales processes. Manage CRM data quality, reporting, and pipeline visibility. Leverage sales engagement, prospecting, and AI-powered tools to improve team efficiency. Partner with sales leadership to ensure a smooth handoff from SDRs to Account Executives. Continuously test new outreach strategies and improve conversion rates. Cross-Functional Collaboration Work closely with company leadership to align sales development with company growth goals. Collaborate with marketing on campaigns, messaging, and lead generation. Share feedback from prospects and the market to improve positioning and product messaging. Help establish the foundation for a scalable sales organization. Required Qualifications 5+ years of experience in B2B sales development, inside sales, or business development. 2+ years of experience managing, coaching, or leading SDRs or BDRs. Demonstrated success building, managing, or scaling an outbound sales team. Proven track record of meeting or exceeding pipeline and meeting-generation goals. Strong experience with cold calling, email prospecting, LinkedIn outreach, and appointment setting. Experience using CRM and sales engagement platforms such as Salesforce, HubSpot, or similar tools. Strong leadership, communication, coaching, and organizational skills. Ability to build processes while remaining hands-on with day-to-day sales activities. Bachelor's degree preferred. Preferred Qualifications Experience selling healthcare technology, healthcare SaaS, healthcare staffing, or workforce management solutions. Established relationships or familiarity with healthcare decision-makers, including hospital administrators, staffing directors, clinical leaders, and operations executives. Experience selling to hospitals, health systems, medical groups, therapy organizations, or other healthcare providers. Experience building an SDR function at an early-stage or high-growth company. Experience using AI tools to improve prospecting, personalization, workflow automation, and sales productivity. What Flexzo AI Offers Opportunity to build and lead a sales development organization from the ground up. Direct impact on company growth and go-to-market strategy. A collaborative, technology-driven startup environment. Opportunity to work at the intersection of healthcare, technology, and AI. Competitive base salary and performance-based compensation. Potential equity or long-term growth opportunities. #J-18808-Ljbffr