Onsite General Manager (Del Webb Sweetgrass)

Role: Onsite General ManagerLocation: Richmond, TXCommunity: Del Webb SweetgrassPay Range: $85,000 – $95,000 per year (depending on education and experience)Job Type: Full TimeCompany SummaryRealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:Integrity: we always do the right thing.Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.Selflessness: more than teamwork; we are part of something special and much larger than any of us.Personal Relationships: we are a professional services company; people do business with people they like.Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.RealManage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.Community SummaryWelcome to Del Webb Sweetgrass in Richmond, Texas! Our vibrant 55+ community offers a perfect blend of active living, beautiful amenities, and friendly neighbors. Explore our site to discover all the ways Sweetgrass can help you live your best life!Life here is about more than just where you live, it’s about how you live. Our community amenities are designed to support an active, social, and relaxed lifestyle, with spaces to connect with neighbors, stay active, and unwind. Whether you are enjoying time outdoors or taking advantage of our indoor facilities, there is something for everyone to enjoy. Amenities include: The Lakehouse – office and gathering space, community pools, fitness center, dog park, sport courts, putting green, and community parks.Role SummaryThe Onsite General Manager serves as the chief operating officer of the Del Webb Sweetgrass Community Association and is responsible for overall leadership, administration, financial management, governance support, and operational performance of the Association.ResponsibilitiesBoard Governance and LeadershipServe as the primary professional advisor to the Board of DirectorsCoordinate implementation of Board-approved policies and strategic initiativesFacilitate annual planning sessions and long-range strategic planningAttend Board, committee, annual membership, and special meetingsSupport Board orientation and continuing educationAide and support the board, committees and association general counsel in meeting or exceeding the timelinesFinancial Management and Fiduciary OversightLead development and administration of annual operating, reserve, cash flow, and capital budgetsMonitor financial performance and provide variance analysesCoordinate audits, tax filings, and reserve studiesProtect and safeguard Association funds and assetsCommunity Operations and Resident ExperienceDirect and oversee all Association operationsMonitor resident satisfaction and operational effectivenessPromote resident engagement and community programsEnsure all Association communications are accurate and timelyEnsure high visibility of the management team and prioritize building relationships with residentsEstablish and maintain a friendly, service-oriented staff culture of empowermentHuman Resources and Staff LeadershipRecruit, hire, train, coach, develop, and evaluate staff to ensure impeccable task executionProvide leadership to department managers and supervisorsEnsure compliance with personnel policies and workplace safety requirementsFacilities, Maintenance, and Capital ProjectsOversee operation and maintenance of Association facilities and common areasDevelop preventive maintenance programsOversee capital improvement projectsCoordinate emergency preparedness and insurance claim activitiesVendor and Contract ManagementDevelop bid specifications and solicit proposalsEvaluate contractor qualifications and insuranceMonitor vendor performance and contractual complianceCovenant Enforcement and Architectural ReviewOversee covenant enforcement activitiesOversee Architectural Review Committee processesEnsure compliance activities are administered fairly and consistentlyRisk Management and ComplianceDevelop and administer risk management programsEnsure compliance with governing documents and applicable lawsMaintain emergency response and business continuity proceduresDisclaimerThis description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.Bachelor’s degree or equivalent experience.Minimum five years of progressively responsible onsite HOA management experience.Minimum two years of supervisory experience.Valid driver’s license and automobile liability insurance.Preferred QualificationsCMCA, AMS, or PCAM credentials.Experience managing a large-scale active-adult community.Experience with reserve planning and capital project management.ConfidentialityMaintain strict confidentiality regarding executive session discussions, personnel matters, legal matters, contract negotiations, homeowner information, and sensitive Association records.Physical RequirementsAbility to sit for prolonged periods at a desk and work on a computer.Ability to occasionally stand, walk, bend, or reach as needed.Ability to occasionally ascends/descends a ladder or stairs.Ability to lift or move objects up to 10–20 pounds (e.g., files, office supplies).Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.Visual acuity to read printed materials, spreadsheets, and computer screens.Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.Ability to work in a standard office environment with moderate noise levels.Works in outdoor weather conditions while onsite at various communities.Ability to work a standard schedule, with occasional extended hours as required.Pay and Benefits$85,000 to $95,000, depending on education and experienceBenefits includeMedical Insurance - Company will pay the premium for Employee Only Tier on the HSA planDental InsuranceVision InsuranceLife and Disability InsuranceHSA (Required High-Deductible Medical Plan to be eligible)FSA account for health-related expensesFSA account for dependent care expensesEducation Reimbursement for industry related classes401K match after 1 yearEmployee Assistance Program (EAP)9 paid holidays and 2 floating holidaysEEO & Values StatementRealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr