Bilingual Front Desk Receptionist / Office Assistant (Medical Office)

Administrative Assistant

We are looking for a responsible Administrative Assistant to perform various administrative and clerical tasks. Duties of the Administrative Assistant include:

• Providing support to our managers and employees.
• Assisting in daily office needs.
• Managing our company's general administrative activities.

Knowledge/Skills/Qualifications:

• High school education or equivalent required.
• An equivalent combination of education and experience related to the Mental Health Industry is preferred.
• Organized, detail-oriented, and able to manage competing priorities.
• Excellent typing and computer usage skills, including Microsoft Word and Excel proficiency.
• Ability to relate with people of diverse backgrounds and provide excellent customer service and solutions to problems.
• Knowledge of medical insurance terminology, medical benefits, and billing process.
• Experience with online benefit verification, working with insurance companies, and extensive knowledge of different types of coverage and policies.
• Maintain accurate patient insurance records.
• Good judgment and must have excellent multitasking skills.
• Resourcefulness in problem-solving.
• Ability to work independently, give attention to detail, prioritize, and perform several tasks together without losing concentration.
• Effective in communicating clearly in writing and in speaking without being misunderstood.
• 1-3 years of experience in a similar setting is preferred
• TEAM PLAYER and willing to diversify job duties.

Duties and Responsibilities include but are not limited to:

• Performs day-to-day general office duties including but not limited to word processing, copying, filing, faxing, answering phones, and data entry.
• Scheduling appointments carefully screen patients for the new address, update registration, and inform the patient of adequate information that must be presented at the visit.
• Assist on Doctor Day to manage the flow of patients efficiently.
• Verifies patient benefit eligibility and coverage and document in the Insurance carrier's system.
• Obtains authorization/referral for office visits/procedures.
• Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness.
• Ensure complete and accurate data, including patient demographics and current insurance information, and update patient benefit information in the EHR system.
• Receive and distribute incoming and outgoing mail and deliveries.
• Submitting medical authorizations
• Maintained an adequate amount of office supplies and place orders in a timely manner.
• Responsible for client charts and maintenance of chart room.
• Performs other duties as assigned by Office Manager.

Job Type: Full-time

Salary: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Credit union membership
• Dental Insurance
• Employee assistance program
• Employee discount
• Financial planning services
• Health insurance
• Health savings account
• Life insurance
• Loan repayment program
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Healthcare setting:

• Medical office
• Outpatient

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Houston, TX: Reliably commute or plan to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)