Aging Care Manager 2

Aging Care Manager 2

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Aging Care Manager 2

Salary

$50,441.00 Annually

Location

Human Services Building, 2801 Emerick Boulevard, Bethlehem, PA

Job Type

Full time

Job Number

2026-00112E

Department

Human Services

Division

Area Agency on Aging

Opening Date

05/14/2026

• Description

• Benefits

• Questions

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU

Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.

Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant’s education and relevant work experience provided on their application.

We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.

For questions regarding this posting, please contact County of Northampton Human Resources at View email address on click.appcast.io View phone number on click.appcast.io.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

Job Description

GENERAL PURPOSE

The Aging Care Manager 2 position is responsible for the development of care plans for older adult clients in a county area agency on aging program through an evaluation of the clients’ social contacts and supports, their activities of daily living, status of their cognitive functioning, their physical health and their economic and other resources.

SUPERVISION RECEIVED

This position reports directly to the Aging Care Management Supervisor.

SUPERVISION EXERCISED

This position does not exercise supervision over any positions.

ESSENTIAL DUTIES OF THE POSITION

Functions as consumer’s advocate.

Performs intake assessments and writes Care Plan based on assessed consumer needs and performs reassessments as per State regulations.

Provides care managements service to consumers and caregivers.

Documents income and calculates reimbursement percentages for households participating in the Caregiver Support Program.

Review completed vouchers sent to AAA for allowability of services/items purchased by Caregiver.

Reviews consumer reimbursements submissions for OPTIONS.

Authorizes in-home services provided by Agency’s subcontractors.

Contacts consumer and/or providers to determine that service delivery has begun or is scheduled to begin as planned. As requested, checks provider invoices to ensure proper service delivery.

Maintains liaison with area hospitals, nursing homes, and agencies to expedite information, paper and consumer flow.

Serves as a resource for other agencies/community organizations concerned with the human services needs of the community as appropriate.

As requested, undertakes necessary training and serves as backup Older Adults Protective Services worker for on call purposes.

Works with consumers to locate housing if necessary.

Works with discharge planners in skilled nursing facilities.

Makes referrals to other agencies offering services needed by consumers.

Makes appropriate and timely entries in consumer’s case record.

Serves as a resource person to other agencies or community organizations concerned with the human service needs of the community as appropriate.

Participates in unit meetings, supervisory conferences and training/in-service programs as scheduled/provided.

Completes Person Centered Counseling (PCC) Assessments.

Acts in a professional manner and maintains confidentiality at all times.

Attends relevant training/in-service programs.

Has basic computer knowledge.

Identifies/documents gaps and/or duplications in existing service delivery system and reports such data to the Administrator.

Participates in ongoing evaluations of Agency conducted by administrative staff.

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

All social service staff must be able to drive or able to provide own transportation in order to carry out assigned responsibilities and must carry appropriate insurance.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE– Six months as an Aging Care Manager 1 or a County Caseworker 1; OR

Successful completion of the County Social Casework Intern program; OR

Six months of professional human services or nursing experience; and a bachelor’s degree in social sciences, behavioral sciences, human services, or a closely related field; OR

An equivalent combination of experience and training.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of casework principles and methods.

Knowledge of current social, economic and health problems, and community resources as related to older adults.

Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional and/or health problems.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of basic principles and practices of supervision.

Skill in the development of plans to address the needs of vulnerable older adults.

Ability to work effectively with older adults and to aid them to grow in the constructive use of their potential in adjusting to their specific problems.

Ability to evaluate work of subordinates and to provide technical assistance and guidance.

Ability to orient and instruct subordinates on procedures, techniques, laws and regulations.

Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies and institutions, and the general public.

Ability to clearly express ideas orally and in writing.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT

Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

The noise level in the work environment is moderately quiet.

SELECTION GUIDELINES

Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)

DESIGNATION: CAREER SERVICES

PAY GRADE: PS-35

UNION STATUS: PSSU

Updated January 2024

Full-time employees of the County of Northampton are afforded a package of benefitswhich includes the following:

Medical Insurance

Vision and Prescription

Dental

Life Insurance

Retirement

I. Medical Insurance

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plans varies by the coverage selection and number of dependents; and may be subject to collective bargaining, if a union member. The employee may also elect to opt out of the County's medical insurance if proof of coverage through the spouse's employer is provided. Under this arrangement, the employee is provided with an annual $1,500.00 opt out payment.

II. Vision and Prescription

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member. Coverage under the vision plan varies and depends upon the employee's choice of doctor and frame selection.

III. Dental Coverage

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member.

IV. Life Insurance

A life insurance policy is afforded to full-time employees beginning on the first day of employment, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. $20,000 is afforded to all eligible employees.

V. Retirement

All full-time employees and part-time employees working more than 1000 hours per year qualify for County of Northampton retirement benefits, in which employees must contribute 5% of their earnings, and employees may choose to add additional voluntary contributions, not to exceed an additional 10%. Additionally, employees may participate in an optional deferred compensation plan [457(b)] which may provide present tax advantages and future retirement savings. Such arrangements are made directly with the providers and the County will administer payroll deductions only.

01

Each applicant must complete this supplemental questionnaire as a part of the applicant screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes

• No

02

Information to demonstrate your eligibility for this position must be provided on the application (i.e. relevant detailed experience and education). Resumes and cover letters will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for this position. Please click "yes" to demonstrate that you have read and understood this information.

• Yes

• No

03

Current Northampton County employees MUST detail ALL County work experience on their application. Failure to include correct work history and employment dates may result in the rejection of your application. If you need assistance with this information, please reach out to the Human Resources department for assistance BEFORE submitting your application. Please select "yes" to confirm your understanding of this requirement. If you are not a current County employee, please select "no".

• Yes

• No

04

Aging Care Manager 2 position is part of the PSSU Union, and starting salary is dictated by the Collective Bargaining Agreement. The starting salary for this position is $24.2503 per hour ($50,441 annually), and is non-negotiable. Please choose "yes" to indicate your understanding of the starting wage, and that this is non-negotiable.

• Yes

• No

05

The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?

• Yes

• No

06

Do you possess a valid and current driver's license with an acceptable driving record?

• Yes

• No

07

What is your highest level of education?

• Less than High School

• High School Diploma or Equivalent

• Associate's Degree

• Bachelor's Degree

• Master's Degree or Higher

08

Do you have a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field? Note: Be sure to reflect your degree major within the education section of your application. Official transcripts may be requested prior to hire. *If you do not have a bachelor's degree, you will need four (4) years of related work experience to be equivalent to qualify. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Yes

• No

09

Do you have six (6) months of experience as an Aging Care Manager 1 or a County Caseworker 1 (County government positions)? Note: Be sure your work history reflects this experience.

• Yes

• No

10

Do you have six (6) months of professional human services or nursing experience? Note: Be sure your job duties reflect this experience.

• Yes

• No

11

Have you completed the County Social Casework Intern Program?

• Yes

• No

12

If you answered "yes" to the above question, please answer the questions below regarding this internship in the text box provided. If you answered "no", please type "N/A" in the text box provided. Name of employer where you completed your internship Type of internship and duties performed Number of hours completed

Required Question