Home Delivery Coordinator

Summary:

This full-time position provides support and backup to Home Delivery Managers at various distribution centers in the Bay Area, helping to ensure timely delivery of newspapers to our customers. The majority of the work is in the field during early morning hours.

What you will do:

• Assist with staging newspaper products for delivery agents/carriers
• Deliver "down" routes (routes without an assigned carrier) using a company vehicle
• Verify delivery and placement of BANG and alternate partner newspapers, including redelivering missed newspapers to subscribers (East Bay Times, San Francisco Chronicle, New York Times, Wall Street Journal, and other publications)
• Perform assigned service checks to ensure appropriate newspapers are delivered by the deadline
• Prepare reports and email communications to advise managers of delivery and service check findings in the field
• Document and communicate findings via a templated spreadsheet when verifying delivery addresses
• Follow delivery instructions and work dependably with limited supervision
• Travel within the Bay Area geographical region for customer delivery

What you will bring:

• Good written and oral communication skills
• Knowledge of Google office products, including email
• Proficiency in using delivery apps (i.e., Spoke) to assist with delivery and address verification
• Ability to read road maps and follow delivery instructions
• High school diploma or equivalent
• Previous customer service and documentation experience (ideal)
• Experience delivering newspapers, packages, food, or other address-specific items (ideal)

Benefits and Compensation:

The hourly range is $23.00 - $25.50 + cell phone stipend. Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information:

Who we are:

As the Bay Area's top source for local news, the Bay Area News Group reaches more than 5 million people weekly through a powerful combination of print and digital products. Our publications include The Mercury News serving Silicon Valley and the Peninsula; the East Bay Times serving Oakland, Walnut Creek, Pleasanton and the rest of the East Bay; and more than 20 weekly publications. We connect with a diverse and engaged audience, offering a premiere local news report and comprehensive advertising and marketing solutions across web, mobile and print platforms. The Bay Area News Group is a subsidiary of MediaNews Group, which has 49 Pulitzer Prizes and a nationwide audience, delivering award-winning content across 800 platforms and leading the transformation of the news industry.

"4x Built In Best Places to Work Winner - 2023-2026"

EEO Statement:

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

How To Apply:

• Please submit an online application along with your resume for this position here

Closing Date:

• Continuous recruitment until the position is filled

Conditions of Employment:

• A full pre-employment background check and MVR will be conducted as part of the selection process. Must be willing to submit and pass the necessary required checks
• Must possess and maintain a valid driver's license and have reliable transportation
• Must be available for shift work. May be required to work various hours for coverage outside of normal business hours

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