Community Manager (Lease-Up) - Broadstone Candela

Job Summary This role manages the day-to-day operations of an assigned property including managing team members, daily activities, and resources to achieve established budgeted financial and operational goals, and ensures compliance with company policies, fair housing, ADA, Fair Credit Reporting Act, and other laws governing multi-family housing operations. Responsibilities Provide input into budget development by analyzing financial statements. Meet targeted revenues by setting rent rates, collecting rent and fees, making deposits, and preparing monthly financial status reports. Approve invoices from vendors, contractors, and service providers while reconciling work performed and ensuring certificates of insurance. Control expenditures within the approved budget and manage the petty cash fund. Oversee lease enforcement process, approve resident applications, renew leases, conduct inspections, enforce notice requirements, evict residents, and collect late fees. Analyze market trends and implement marketing and leasing strategies to achieve occupancy and revenue goals. Promote resident satisfaction and retention by responding to complaints and resolving service issues. Ensure maintenance staff complies with company standards for resident requests. Conduct regular property inspections to maintain safety, cleanliness, and appearance standards. Supervise property staff including hiring, orienting, training, and performance management. Assist in managing client/owner relationships, provide updates, and respond to owner requests. Complete various accounting, financial, and administrative reports and perform other duties as assigned. Qualifications Bachelor’s degree from an accredited college or university (preferred in Business Management, Real Estate, or related field). 4-6 years minimum of relevant experience in property management, sales, marketing, and customer service. Ability to manage multiple priorities in a fast-paced environment. Excellent communication, conflict resolution, and customer service skills. Detail-oriented and self-motivated with the ability to work independently and as a collaborative team member. Specialized Skills Must hold all licenses and/or certifications required by state and local jurisdictions. Valid driver’s license to drive a golf cart on property. Proficiency in Internet, word processing, spreadsheet, and database programs. Strong proficiency in property management software (preferably Entrata, Yardi, and/or OneSite). Management and supervisory skills sufficient to hire, lead, evaluate, and manage subordinate team members. Travel & Physical Demands Work in an office environment with frequent exposure to outside elements; must access all exterior and interior parts of property. Must be able to push, pull, lift, carry, or maneuver weights up to 20 pounds independently and 50 pounds with assistance. Routine local travel may be required for bank deposits, training, and outreach activities. Compensation & Benefits Salary range: $60,000 - $95,000 (based on experience). Eligible for quarterly or annual bonus programs (corporate positions) or weekly/monthly/quarterly bonuses (on-site positions). Competitive Medical, Dental, Vision, Disability & Life insurance benefits. Low (free basic) employee medical costs for employee-only coverage; discounted after 3 and 5 years of service. Generous Paid Time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, plus birthday off after 1 year of service. On-site housing discount available subject to discount and unit availability. 6-week paid sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% after 6 months of service. Paid parental leave and fertility benefit reimbursement up to $10,000. Employee Assistance Program, critical illness, accident, hospital indemnity, pet insurance and legal plans, charitable giving program. Consideration of applicants with arrest and conviction records. #J-18808-Ljbffr Greystar